BMGiftsReviews of bmgifts.co

My problem with this company they wont admit that they made a mistake, I have been sending them countless emails along with pictures of the clutch purse I ordered which they sent me the wrong color. I ordered a black clutch purse they sent me brown, it was to be a christmas gift for my friend, I purchased a personalized black pocketbook with her two dogs on it, they got that right, but when I got it and opened the package I was very disappointed, the color was brown not black. They keep telling me that what they sent me was black. I keep telling them it is brown, pictures dont lie. I will never buy anything from this company again, one thing for sure they take your money fast enough. They wanted to give me a 10 percent refund I dont want that I wanted a replacement or a full refund. They do not stand behind their products or do they help their customers. One very pissed off customer.

Auto response always the same. This company is a total scam. AVOID IF YOU WANT TO KEEP YOUR MONEY AS YOURS.

My husband ordered stuff for the kids for Christmas presents 0n 9/18/2024. We have not received any communication from anyone. We emailed the email asking for an update and haven’t got any response. He spent about 250 dollars. Can we please get a resolution or our money back

I ordered a personalized queen comforter on 07/06/2024. I paid through paypal. Paypal confirmed payment. It's been over 2 weeks but BMG Gifts has not sent me an order confirmation let alone my order. I have tried emailing then repeatedly with absolutely no response so I'm afraid they ripped me off. And it wS not a cheap order it was nearly 78.00 I'm out. Horrible customer service/communications.

Horrible company to deal with. I ordered a custom cap that took several weeks to receive. This custom $34 cap came in a freakin bag. The crown was crushed and I am not going wear it. They asked for photo’s, which I provided. Then a couple of weeks later they offered me a 25% credit. What A Crap Company. Do not buy from this spineless, irresponsible company!

Placed a order September 25th. And another one Took my money out of bank but no response as to shipping I want some answers. It says 7-9 days to prepare order well!!!!!! It’s been 13. And now 14-22 days shipping time. I need answer ASAP. These are Birthday gifts. Thanks

Liars in your response, never have received the first response from you. Ordered 2 T shirts a few days ago, I am trying to get the order number. This company has failed to provide me with it but yet took $52.52 out of my bank account. I am notifying my bank first thing in morning to see if this is fraud. Isn't it strange so many others have said you have failed to contact them when they contacted you.

I ordered what looked like bedspread and matching pillow shams. I got the pillow shams and a SHEET with my dogs and their names stamped onit.