BMbridal.comBmbridal is dedicated to being your go‑to online destination for affordable prom dresses and wedding dresses, designed for every style and celebration. Your prom and wedding are once‑in‑a‑lifetime moments you’ll cherish forever—and we’re here to help you make them truly unforgettable.With over 17 years of experience designing and crafting prom and wedding dresses, our team knows exactly what elevates your look and fits your vision. We offer hundreds of stunning styles, 50+ popular colors, and expert sewing techniques to help you bring your dream prom or wedding day to life.
BMbridal.com (bmbridal.com) has 83 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Rebekah L.
The dress is not the dress we ordered. The sleeves are wider when they should be thin. There's mesh in the chest when it shouldnt be. It's not form fitting nor does it flare like it's suppose to even though we measured according the their specifications. There is not neck piece. You clearly see there is mesh on the front of the dress. The pattern is not the same nor does is shimmer the material they used is inaccurate.
Wendy W.
I ordered a dress for my son's wedding off the sizes ordered. The dress took a little longer to arrive, but it did come. The dress was actually really pretty and seemed well made, but it didn't fit, even though I used their measurements. I contacted them about exchanging the dres for another size and was told I couldn't because it was custom made. I questioned that as I did order a size they provided available, and have not heard back from them. Now I am stuck with a dress I cannot use and am out the money. Poor customer service.
vs
I wish I had read the reviews before buying and double checked all the exact details for delivery and refunds. The dresses took over 2 months to arrive, and by that point they were no longer needed. On attempt to return, there were all the difficulties as mentioned by others... massive penalties and deductions. I wish I had never bothered.
KO
Bought a standard-size dress. Quality of fabric is terribly cheap, color is ugly and craftsmanship is poor. Standard sizes should have a simple return policy. When we contacted company, they indicate a fabric fee, restocking fee, and return shipping charges would be withdrawn from a refund at 10% of the value of the dress!!?? And, if we return-shipped, they wanted us to lie on the customs form that the value of the dress was $5-10, rather than the $120 that we paid! They list an Oregon USA address and phone- this is a scam based out of China!
Fiona D.
They do not allow you to return a dress. I ordered a dress and it didn't fit. I contacted them to get instructions to return and they would not give me them and said the dress was fine. Please do not use this company.
Phoenix
I ordered a $300 tulle dress… it was a complete scam. I got a dress but it looked completely different, it’s like a $20 version of the dress I ordered
Jason
SCAM. Never buy from this company 5 dresses all turned up made differently and with no tags to show sizes. After a full dispute process with paypal they finally agreed to a refund but only if we shipped them back to China... $85. Not happening. Disputed with our bank and got an instant refund. They also blatantly ask you to lie on your return shipping package stating goods of value $5-$10. So add import tax fraud to the list. Never again
K. M.
ABSOLUTE CON ARTISTS. Dress wasn't delivered on time for the wedding. Disputed with PayPal. BM Bridal gave fake evidence it had been delivered. The wedding was 1.5months ago. Delivery was meant to be 2.5months ago.
