Dave R.
Made Things Right Fast
One of my items was damaged when it arrived and the team at Bluu were extremely responsive to quickly replace it.

Bluu designs patio umbrellas and furniture with durable materials. We provide one-stop shopping, an industry-leading warranty program and world class customer service that will guarantee you are more than satisfied with your purchase. View Us Now: BLUU HOME PATIO FURNITURE PATIO UMBRELLAS ABOUT BLUU CONTACT US
Bluu (bluu.com) has 150 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Dave R.
One of my items was damaged when it arrived and the team at Bluu were extremely responsive to quickly replace it.
Ray L.
The parcel was damaged and I informed support at bluu and asked the procedure to return and get a replacement on 1/23/22 and have not heard from bluu
Response from BluuJan 29, 2023
Hi Ray, sorry for the late reply. We have received the two emails you sent and have both replied to your emails on the same day you sent them to us. I wonder if you missed our reply. You can check it again in the mailbox. As a dedicated seller, we strive to make our customers happy with their choice. I would appreciate it if you could give us a second chance to rectify this matter. Sorry again for all the inconvenience. We are always willing to help.
Michael K.
There was a glitch in the shipping of an extra chair, however, was rectified and am pleased with the results and love the product. These chairs will look great at our mountain cabin in N. Georgia
Ken D.
The box is light sturdy and well-built. The support is exemplary. The instructions for putting the box together are somewhat confusing and too small to see clearly. Everything that support so kindly helped me with could have been addressed in clearer instructions. STILL I would buy from Bluu again.
James B.
Extremely responsive customer service. Emails prior to shipment were answered quickly and courteously. This was a gift. The lid arrived cracked and Bluu is sending a whole new box replacement. No hassel.
Corinne R.
It went together easily, is a good size for my back porch and it holds the lid open for you until you close it!
Vern F.
I purchased the 120-gallon box and we opened it on Christmas. I had a little difficultly at the very beginning of assembly and thought the video might be helpful. I sent an email at ~9:30pm on Christmas hoping to receive help on Monday the 26th. Thirteen minutes later Aries sent a response with a link to the video! Even though I struggled a lot more than the gentleman in the video, it was helpful. The assembly went smoothly, and the box looks great in our backyard. I really appreciate the customer service and will look to Bluu for any future needs.
Roger S.
Customer service was impeccable. We are very happy with this product. Thank you Bluu!