Nicolas
Impossible to contact them to be reimbursed
On Sunday, I wanted to renew my subscription. However the system took both the lifetime one+the annual, even if on the order receipt only the annual fee is mentioned. I sent immediately an email as it was incorrect... still no answer. My calls terminate to a voicemail. Will I be reimbursed of the lifetime amount incorrectly paid ? Update 19/9/2023: further to this review I have been promptly contacted and reimbursed.
Response from BlueStepsJan 19, 2024
We're glad to hear your issue with the subscription payment was promptly resolved and thank you for updating us. At BlueSteps, your satisfaction is our priority. We kindly ask if you'd consider revising your review to reflect this positive resolution. Your updated feedback helps others understand our dedication to resolving member concerns swiftly. Thank you for your continued support.




