Paul S.
FRAUD ALERT!!
FRAUD ALERT!!! When I found a sketchy looking charge on my online banking attached to Google Play, I discovered six different models of phones that are not mine attached to my Google account. Google shows that these phones were used to play some of the same games I played on Blue Stacks. By the way, I have never owned a Galaxy S22 phone which is prominently listed among the other phones on the list. Also, shame on Google Play for not having a Customer Service phone number readily available.
Response from BlueStacksJan 7, 2026
Thank you for sharing your feedback. We understand how alarming an unexpected charge and unfamiliar devices can feel. BlueStacks runs as an Android emulator on your PC, so Google Play sees it as a virtual Android device, like a Galaxy S22 or others, which explains why these show up attached to your account. This happens for each instance you sign into with your Google account, and you can check or switch the device model anytime in BlueStacks preferences under the Phone tab. Those devices only access Google Play from your own system, so no one else can use them. For the charge, review your Google Play purchase history to trace its source, and report any unrecognized ones through Google's troubleshooter.