Blueprint BryanjohnsonReviews of blueprint.bryanjohnson.com

They tout the reason to buy their product is the throat burn!!! Well baby, no burn, no burn, no burn. Just excuses... No pepper burn at the back of your throat! NO UPFRONT CERTIFICATIONS SHOWN on eBay, on Amazon, or even this guy's own website!!

Customer service is slow to respond, it will take days. When they do they indicate they are taking actions and yet, no items. Delivery states 5 working days, it has been 3 weeks and many follow up emails and I finally recieved a shipping notice, only to realise the notice clearly shows the order was only just placed and I have to wait yet another week. They really need to sort this out. I can't say I have any confidence in their ability to provide service ...

Never informed me of subscription. I ordered 1 time, there was nothing to suggest I was signing into a monthly subscription. I then cancelled and they proceeded to keep charging me and billing me another 2 times. VERY POOR BUSINESS PRACTICE. WOULD NEVER BUY ANYTHING FROM BRYAN JOHNSON AGAIN BECAUSE OF THIS. DECEPTIVE BS

Ordered 7th Feb they shipped product without the required documentation for import into Australia. Refused to provide it to me because it contained “proprietary information” failed to provide what was required to fedex and so it was rejected by custody and returned. FedEx contacted twice a day customer support responded once a week which is of course not acceptable. FedEx have communicated 3 times with customer support that the product has been returned and customer service is refusing to refund over $1000 order which was rejected at customs ENTIRELY because of their failure to provide the known required documentation. It is now 19/3 and their customer service failure is refusing the refund because thieir shipping company has wrong status on order. Worst customer service experience ever. 0 stars -fraudulent.

Support is slow to respond. They say they cannot cancel an order as it has been sent to shipper, but shipper hasn't received item for 3 days past the date support states it's too late. I will be disputing with bank.

I used this peptide serum for a month and reordered it, but my second order was placed over a month ago and still hasn’t arrived. Support claims to have reshipped it three times, yet nothing has ever been delivered. Since this product requires consistent use, the month-long gap has essentially wasted my first month, and it is not inexpensive. At this point, I’ve contacted support several times because my order just never shows up. The first time it shipped, Molly told me I needed to wait 15 days, and then I should check back. That’s been the pattern every single time shes responded: “watch the tracking number,” “check back in a few days.” It’s never proactive. It always falls on me to monitor everything and reach out when nothing happens. There has been zero follow-up from their side. And one more thing worth noting: although the company emailed me to acknowledge my review, they never actually published it on their website. So whatever reviews you see there should be taken with a grain of salt, because it seems they’re selective about which ones get shown ,especially if they’re negative. I really like the brand and have spent over a thousand with them, hoping to remain a loyal customer, but the shipping and support issues with this serum make it impossible to recommend right now. You’ll spend more time chasing down your order than using the product.

I ordered the Blueprint Longevity Mix and I made a complaint that the product was not as advertised and is loaded in artifial sugars and flavorings. I asked for a refund and they refused despite the fact that I have an unopened bag and by Michigan’s Consumer Protection Act (MCL 445.903)- they are legally obligated to provide a full refund. Very dishonest company.

I'm a huge fan of Bryan Johnson and his Blueprint products. However, my 2-star review for one of his products (Red Yeast Rice) never got published. It seems like they only publish good reviews on their website and delete the rest. This is anything but acceptable.