Blue Mount PublisherReviews of bluemountpublisher.com

avoid this company!!! Total rip off. They took my money and messed up the first printing. Took 4 months to get second corrected version and it was done improperly and I cannot use. Total night mirror avoid like the plague

They are horrible, There are so many other book publishing company you should consider. They promised all kinds of things and they fail to deliver. They continually promised and never corrected errors ,typo etc. They don't answer and reply correctly and it goes on for months. Chose someone else before you are miserable.

If you are considering self publishing…. This is NOT the company to use! They want to sell you something with EVERY phone call!!! My books were actually printed in CHINA!!!! When I complained, they were then reprinted in Delaware! They are barely a middle man! DO NOT use this company!

If I could give zero stars, I would. DO NOT do business with the company. They are incapable of doing quality work and DO NOT honor their money back guarantee. I spent six months trying to work with them. I went through 4 different reps. Took weeks to respond and when they submitted their product, it was straight up garbage. All of it was unusable. They were also unable to follow simple instructions. I highly recommend you avoid this company at all cost.

The contract is under Kat J. (Aka Anita L.) Beware of Blue Mount Publishers – Scam & Breach of Contract! Update; 9/8/2026 still nothing from these guys! I paid $2,800 to Blue Mount Publishers on January 11, 2023, for a full-service book publishing package that was supposed to include writing completion, formatting, publishing, printing, and marketing. They failed to deliver on nearly every aspect of the contract. Initially, they engaged with me but repeatedly tried to upsell additional services. When I declined, they gradually stopped working on my project and eventually ceased communication altogether. I have emailed them for over a year with no response. What I Paid For But Never Received: ❌ Book completion & formatting – I had to pay another company $1,000 to finish my book. ❌ Publishing & printing – My book was never published or printed as promised. ❌ Marketing & promotional materials – No social media promotions, press releases, or author branding. ❌ Retail distribution – My book was never listed on Amazon, Barnes & Noble, or other platforms. After their complete failure to fulfill the contract, I had to self-publish the book on my own. Blue Mount Publishers ghosted me, ignored my emails, and refused to provide a refund. This Company Is a Scam! 🚨 They use a rented address to appear legitimate. 🚨 They promise premium services but don’t deliver. 🚨 They upsell aggressively and then stop working if you refuse They ignore customer complaints and disappear. I have more emails!!!! This is just a small list! June 25, 2024 Email to Bluemount (Levi) Subject Inquiry about book revisions and marketing services. Content:frustration over lack of communication. Stated that I paid in full for book revisions, printing, and promotion. - Requested a response and an update. - Asked for a courtesy call. --- November 29, 2024Email to Charles Cooper Subject: Request for a Refund. Content: Expressed dissatisfaction. Requested a refund, indicating the project was not working out. December 9, 2024- Follow-up Email to Charles Cooper Subject: Urgent Refund Request. Content: Asked for a refund ASAP or a phone call. January 28, 2025 Email to Shane Dawson Subject:Lack of Marketing Updates. Content: Mentioned lack of communication again. Asked if any marketing was being done. January 29, 2025 Follow-up Email to Shane Dawson Subject:Checking for Updates. Content: Short message asking for any news. January 30, 2025 Second Follow-up to Shane Dawson Subject: Still No Response. Content:Sent another short message asking "Anything?" March 2, 2025 – Email to Bluemount Subject: Unfulfilled Services Content: Stated that marketing services, 10 author books, and promotional materials had not been received. Asked what the next steps were. March 2, 2025 - Follow-up to Charles Cooper Subject: Final Refund Request. Content: Reiterated the need for a refund or a call. Sent: 3/27/2025 3:50:38 PM From: BBB serving the San Francisco Subject: This complaint has been closed without response from the business to consumer. Dear ****: complaint submitted on 3/6/2025 against Blue Mount Publisher Co. Your complaint was assigned ID 23***412. The Better Business Bureau has made two attempts to contact the business regarding your complaint. We regret to inform you that we have not received a response at this time and this case has now been closed as an UNANSWERED complaint in their file. Because we are not a government agency, we cannot force a business to respond. EMAILED PUBLISHER per their request to email them on 4/5/25 Dear Bluemount, I'm following up regarding the $2,800 I paid on January 11, 2023, under the name Kat J. (Anita L.) for your full-service publishing package. Despite my many attempts to resolve this directly over the past year, I have received no progress updates, no delivery of the contracted services, and no communication—except your recent response to my Trustpilot review claiming you could not locate my file. To remove any confusion, I’ve attached the original contract for your reference. While I didn’t want to post a public review, months of being ignored—with no phone calls, emails, or resolution—left me no other option. I had to self-publish and cover additional costs because your company failed to deliver on your end of the agreement. I am requesting that you mail me a full refund of $2,800 by check to the following address: UpDATE: 4/5/24 Here you go!! This is how this company is a scam!! Emailed them to the complaint dept. Like they requeated, but the message bounced back as undeliverable—the email address either doesn’t exist or is unable to receive mail! This only adds to the ongoing frustration, as I’ve reached out for over a year with no resolution, no phone calls, and no email replies.

I found this company to be very deceptive in their advertising and it was clear to me very quickly that they weren't very interested in helping me but mostly interested in getting money from me. I told them to leave me alone and never call me again. They've called me pretty much every month since then and keep giving my contact information to the newest guy in the office along with a list of other people and they won't stop harassing me. Don't give me your contact information they'll never leave you alone no matter how many times you ask.

They took my money in Jan./24, did NOT produce any work that they promised/agreed to do. They agreed to take Canadian Dollars and they took the amount in US dollars. They used a name Majestic Writers on bank statement. They have called me and emailed me numerous times telling me they will refund me with different people posing to be from the finance department! Today Aug. 23rd they have still not given me my money back. BEWARE of these dishonest people!!

DO NOT, I REPEAT, DO NOT GO WITH THEM. Everything they have made doesn't actually work including their costly website. They are incredibly incompetent and unprofessional. They have priced by book at 2.99 USD when I explicitly told them to price it for 19.99 kindle and 29.99 hard copy. This "mistake" happened over a month ago and they still refuse to fix it. This is not even a rookie mistake but an ominous warning that they are incompetent. The website they made for my book does not work as promised. It was supposed to sell product my books--the website was unable to do so which is in violation of our agreement.