Bluegreen VacationsReviews of bluegreenvacations.com

I am deeply disappointed with our experience. During the sales presentation, we were heavily pressured into signing a contract under the impression that we would have seamless access to high-quality, nice cabins to enhance our retirement travel. The reality of ownership has been the exact opposite. Instead of the cabins, we could only get rooms except for 1 time. On top of not getting the accommodations we were promised, the financial burden has become unmanageable. The maintenance fees, assessments, and other surprise charges keep rising at a rate we absolutely cannot afford on our fixed retirement budget. We feel completely misled and tricked into spending $20,000 on a vacation points package that offers virtually no value and has caused us nothing but immense financial strain and stress. This product was entirely misrepresented.

This is one of the most abusive companies I have ever been subjected to as a potential customer. I was convinced via them getting my information from a hotel stay to buy a vacation/timeclub sales pitch for a trip to Las Vegas for $279 on 1/23/24. Ever since, I have been tortured by this company through their telemarketing partners. Over 100 calls over the last 2 years asking me to talk about the package I purchased and what more to buy and I try to tell each telemarker "please take me off..." and before I can say "caling list" they hang up. for the last year, including 9 CALLS TODAY!! I start with "I am BEGGING you to stop.." and they hang up again! I called HQ and gave the purchase number for the $279 stupid package, and they said "we have no record of any calls". It is their call center torturing us and I said "they are calling me about "BlueGreen vacation I purchased" so how is that not you??? As a result of this, over a year ago, my number is on the FCC do not call list. They do not care because as you start to say that, their telemarketers hang up on you so it never, never ends. WHY ON EARTH AFTER I WAS SORTA INTERESTED WOULD I EVER, EVER, EVER BUY ANYTHING FROM THIS COMPANY!! Just talked to HQ who tried to pretend it wasn't them but when I said "they mention Bluegreen Vacations" every time, you cannot absolve yourself from your abusive contractors!! I pray it ends now

Terrible experience right from the start. I got a bunch of phone calls while I was at work. I was unable to use the online profile and they said there was no way to fix it. They called me at 9pm the night before the presentation to change my time, for a second time. The first representative was very nice, but the other one they brought in who I assume was the closer was very rude and basically called us stupid, that we couldn’t do math, and that we are throwing our money away each time we go on vacation. Will never be going with bluegreen again. Love Hilton, hate Bluegreen.

Be careful if you buy a Bluegreen timeshare package. Booking is supposed to be easy and affordable, but it turns costly and you can't even go where you want. We were made a bunch of promises during the whole entire sales process that were NOT fulfilled.

I am absolutely exhausted trying to deal with Bluegreen Vacations.In the past, I tried to share with tem the reason I cannot use this timeshare anymore. They pressured me into upgrading because they said it would make the timeshare easier to sell. This has not been the case. Now i am stuck with even more payments and it is all brcause they have been dishonest with me. Their customer service is completely unhelpful!! I always get inconsistent answaers depending on who i talk to, and it is clear they do not care about their owners please avoid Bluegreen at all cost.

Words can't express how agitated we are by the endless runaround we’ve received from Bluegreen. From the very beginning, the reality of what we were sold has been inconsistent with the assurances made to us during that presentation. We have communicated our grievances; we've tried getting straightforward answers, and all we get in return are endless loops, scripted deflections, and outright dismissals of our concerns. We refuse to allow Bluegreen to continue to sweep this under the rug. It is entirely unacceptable how this company treats people once the ink is dry on the contract. We are locked into a financial burden that was grossly misrepresented to us. Do yourselves a massive favor, guard your peace of mind, and do not get entangled with Bluegreen under any circumstance. We just want out, and their refusal to make this right speaks volumes about their business integrity.

Would do 0 stars if I could. Do NOT buy from this company. We purchased a package at the hotel we were staying and was told we can pay an extra fee to upgrade the booking at the same hotel. WhenI called to schedule a booking I was told they don't offer those hotels and offered much less desirable hotels in other locations. They were also incredibly rude. If you booked, dispute it now on your card!

I wish I could give zero stars. We purchased a package AT the rumfish in florida in 2026 to use AT the rumfish at a later date. I was told by the bluegreen sales rep that the hotel was available and we could even pay to upgrade at this location if we wanted to. When we went to book our trip the rep on the phone was incredibly rude and unhelpful. She stated the rumfish has not been an available property since 2025 and we can’t cancel and get a refund. Very deceptive sales tactics that is almost fraudulent. Stay far away from this company.