Bluegreen VacationsReviews of bluegreenvacations.com

Me and my wife are so sick of this vacation club and just want our money back. We tried using it a couple of times but it has been a total letdown. Honestly, the whole thing started off terribly with a four-hour sales pitch where they promised us a free trip to Hawaii. Turns out that was a total lie, which is so annoying. On top of that, the point system makes no sense and is completely useless when you actually want to book a decent vacation. We can never get enough points for a real trip. Now we are heading into retirement and the annual fees just keep going up and up. It makes no sense for us to keep throwing money away on something that doesn't even work for our family. We just want out of this and they don’t seem to care much about our situation, only the money we owe.

Bluegreen is incredibly frustrating. If you are ever facing any financial changes or challenges, don’t expect any empathy or real customer support. Their sole priority is collecting payment, with zero flexibility or understanding. When we reached out to explore options like a buy-back, they shut it down immediately with no willingness to negotiate. As owners, we expected to be treated with a basic level of respect, but that hasn't been the case. Be extremely cautious before getting tied into any financial commitment with them.

We have had a highly disappointing experience with Bluegreen Vacations. They will put you through an exhausting sales presentation and tell you whatever it takes to make the sale. The timeshare has been nearly impossible to use for us. We have constantly had trouble booking vacations at their resorts and are often forced to stay in regular hotels instead. Worst of all, if you do stay at their resorts, they’re going to make you attend more sales meetings. Bluegreen is not the solution to your vacation needs.

We originally bought our Bluegreen timeshare to use for business travel, thinking it would save us money. Instead, it’s been a massive money pit. They misled us about how the points actually work. We were told we could convert our timeshare points into weeks of hotel stays, but the conversion rate is so terrible that it barely covers two or three nights. To make matters worse, we were tricked into upgrading in 2024. The sales reps promised us that when Hilton took over, the upgrade would give us full access to all HGV properties. That turned out to be false and did nothing to benefit us in anyway. Just another coercion to spend more money. We have been trying to cancel our membership with Bluegreen for months. We finally received a response from Jennifer Shelton in their transition department, but she denied our request. She told us that because we still have an open loan, our only options are to resell it ourselves or to transfer the title to someone we care about. That’s definitely not going to happen! We don’t want to do their jobs for them and we don’t want the runaround either. We just want out of an ownership that was sold to us based on false premises. Save yourself the stress and stay far away from Bluegreen Vacations.

We “won a trip” that actually cost 650 dollars and were happy to go until the bed bugs at us alive at Cibola Vista Preview Center 27501 North Lake Pleasant Pkwy Peoria, AZ 85383 A blue green Hilton vacation time share demo Best part- with video and photos they only refunded 150 dollars Photos of bits on trip advisor

My husband and I have been Bluegreen owners for years and have invested over six figures with this company. The situation has been rocky from the start with sales presentations lasting over five hours at a time, being pushed into upgrading and buying more points without full clarity. During those presentations, representatives explicitly assured us that if we ever wanted or needed to sell our ownership down the road, Bluegreen would step in and assist us. That turned out to be a complete fabrication. When we reached out asking to exit—especially after going through severe hardship following a house fire that destroyed our home—we were met with total stonewalling. Instead of honoring what we were promised at the sales table, Bluegreen representatives (including Jamarr, Yayonna, and Keshia Glasco) repeatedly told us that the only way we could get released was to transfer pay them an additional $10,000 balance first. After already taking six figures of our hard-earned money, demanding another $10,000 to be released from an agreement built on false promises is completely unacceptable. We stopped paying our maintenance fees in January because we refuse to keep funding a company that misled us from day one. Anyone considering buying into Bluegreen needs to be extremely cautious—do not believe the falsehoods behind closed doors in those presentation rooms.

If you sign up with Bluegreen, here is exactly what you can expect: Expect their sales representatives to put you under a lot of pressure. We were in a meeting with them for 5 hours where they constantly rotated managers and salespeople to wear us down. Expect the bills to continually go up! The costs are high, yet despite paying all this money, there is a total lack of booking availability. Expect them to trap you. When you realize the costs vastly outweigh the benefits and try to handle things the right way by canceling, expect your emails and letters to go completely ignored. If you do finally get an answer, don’t expect them to help you out. We do not recommend this company.

We sent a complaint in to the BCA after we finally spoke with Bluegreen. We were given options that aren't a way out. On top of that, our health has changed significantly over the years, making travel and using the timeshare unrealistic. Instead of receiving help, we keep getting sent in circles. It's been a frustrating and disappointing experience. Jamar left us voicemails, we called back and left messages, and sent emails, but never received a response. We have made every effort to connect with him and still have not received any response for over a month. BEWARE of their "charming" sales presentation because the promises they make are not the reality!!!