Bluegreen VacationsReviews of bluegreenvacations.com

Back in 2025, my ex and I made the biggest financial mistake of my life by buying a timeshare with Bluegreen Vacations at Big Cedar Lodge. Fast forward to today: after a few drastic changes in my life circumstances, I am now stuck with a timeshare I have literally never used. Trying to get any help from Bluegreen has been like talking to a brick wall. Instead of treating me like a human being who is experiencing genuine hardships, they just keep sending me automated "You Own It" letters. When I finally did speak to a rep to address my concerns they told me I had to pay around $17,000 plus an exit fee and then tried to push me into a resale program. They can’t be serious! This entire experience has been disorganized and a headache. They do not care about your life circumstances, and they do not care if you can actually afford it. If you are thinking about going to one of their presentations for an incentive…don’t. Run the other way!!!

We already reached out to the Better Business Bureau hoping someone would finally listen to our situation, but all we got was another vague conversation that left us with more questions than answers. We are just looking for a way out. Our life has changed completely, and we aren't in a position to use this timeshare anymore. When we finally got someone on the phone after involving the BBB, the only “answer” we received was that we could just stop making payments and that a collection agency would eventually send us cancellation paperwork. That is it. There was no timeline, no specific information, and no assurance that this would actually be resolved. It feels like we are being told to default and ruin our credit while the stress of collections hangs over us. We aren’t looking for special treatment, just a real, honest, and direct exit strategy so we can move on. Advising us to default and wait for a third-party collection agency to handle your cancellation process is not a solution. It’s an unsafe, irresponsible suggestion that just creates more financial anxiety for a family that has already been through enough. Please contact us directly and provide a clear, legitimate path to cancel our contract.

We started our journey with Bluegreen Vacations back in January 2018 based on promises that were never kept. We were told we would easily get access to Gulf beaches like Panama City and Alabama, but those locations are simply never available. The sample rooms they showed us during the sales presentation were completely fake compared to the actual rooms we received. When we complained, we were pressured to upgrade for better access, which turned out to be another lie. Our maintenance fees have skyrocketed to the point where we have to rely on tax returns or credit cards just to stay current. Even after we fully paid off the timeshare, customer service provided zero assistance, and a representative named Christie was no help at all. On top of that, they required the cancellation fee that suddenly jumped from $2,000 to $5,300. Out of pure frustration, I completely stopped paying maintenance fees in 2022. Please avoid this company at all costs.

Horrible company. Not trustworthy and a waste of time and money. Purposely purchased a timeshare incentive for a distinct location in a drivable area. A few months later they pulled that location from the offering. Was on the phone for hours between multiple days. Refused to give me my total money back because I wasn’t able to fly across the country. Didn’t try to accommodate anything. And I’m still waiting for my reimbursement, it’s been several weeks. Don’t do business with Bluegreen Vacations.

Their sales force is awful. They call multiple times a day and I tell them I am not interested. I asked to be taken off their list and they are rude. I wouldn't buy anything from this company. PLEASE STOP CALLING ME!!!

Getting out of a timeshare is a nightmare, especially with Bluegreen. We’ve been trying to exit ours for a while now, but they just give us the runaround and throw it right back in our faces. A contract that lasts forever simply makes no sense, yet they'll do whatever it takes to keep you trapped in lifelong ownership. Proceed with caution if you’re thinking about signing up, because you won't fully realize what you've gotten into until you're already stuck.

I would to cancel my timeshare but it seems to be difficult. I am never going to use it again due to age and limited mobility not to mention financial stress and a wife who is ill. None of my children want to use it either but it’s hard to book

We went to a Bluegreen presentation for the free gifts but got trapped in a relentless sales pitch that lasted three hours. The extremely pushy sales reps totally exploited us into signing and falsely claimed we could easily rent the timeshare out for extra income. A huge selling point for us was the RCI partnership. However, within months of owning the timeshare, they invited us to another event and told us Hilton had bought out RCI. Suddenly, we had no more RCI access, and they expected us to buy into Hilton for the exact same cost we had already paid! Because of all the restrictions and changes, we haven't even been able to take a single vacation. We only booked a trip because we were told our points were going to expire, but when we tried to cancel months ahead of time, we were told we'd either face a penalty fee or lose the points entirely. Do not trust Bluegreen