Upset C.
BlueGreen Vacations are Unethical and Dishonest In My Opinion.
I had booked a hotel room and the agent I spoke to gave me a very persistent sales pitch about a "great opportunity" and I just remember him reading a long script and being over the top persistent I speak to this other department about the opportunity. I said yes. Pretty much because I did not want to be rude. I'm pretty sure these guys get some sort of incentive for the customers that sign up because of how persistent this agent was. The next agent was even more persistent when telling me all the perks of being able to get a 4 day vacation to all of these wonderful areas for only $199.00. I was sold. I purchased a package. I now regret my decision. Bluegreen is DISHONEST. The American Corporations are not what they use to be back in my parents era because since Covid I've encountered a lot of very dubious behavior from some of the largest corporations. But I digress. The agent did not inform me that I had to wait for hotel openings and that not all days were available. The agent also did not inform me that every single hotel in their list with the exception of one that was in Smoky Mountains had valet parking. The daily fees for the parking were up to $42.00 a day. And there was no choice given to the customer. You either took the parking or parked off site in a private parking area which was even more expensive. All the hotels were downtown. This was materially important to the so called "deal" because when you add in the parking it is not a deal. You're paying the same amount for the hotel as you would otherwise have paid. I asked for my money back because the agents never mentioned this and when I asked for my money back I was transferred to a fast talking, highly persistent, high pressure agent who did everything in his power to keep me in the deal. I still wanted my money back and bluegreen made it clear I would not get it back. They referenced the 14 day policy. But at no point during the 14 days was I told the hotels required valet only parking and high parking rates. Bluegreen gave me an elaborate sales pitch which was quite long but completely left that part out. Bluegreen is dishonest and unethical in my opinion. I will never do business with them or Choice hotels very again. Two shady companies doing business with each other.



