Bluegreen VacationsReviews of bluegreenvacations.com

This is a complete scam. I bought into the experience after visiting one of their resorts. What they showed me on my visit is far from the experience I have had since I bought in. You might as well forget being able to book a vacation when you want to. They never have availability and some of vacations your points wont work. There are too many conditions that were not made know to us when they sold it to us. I have tried multiple ways to sell my points, but it is very expensive to get out of the scam.

This company is a rip-off! A few years ago, we bought points and were told 6K points every other year. But it was 3K point every year, they lied. Call many times to try to fix it but never could. This past MLK weekend at the South Mountain resort in Lincoln, NH. Sat through the sale pitch, Mr. Bradly admitted it was wrong and said they screwed the way the deed was; he could not fix it. A few minutes later, he returned and offered to sell us more points so we would have 4k yearly. I said why would we do that? It's your mistake. Just fix it, and why we would trust you. He agreed and said he would not do it either. Then he made another offer: if we bought 9K points bi-yearly, he would take back our 3k points yearly, thus fixing the problem he said could not be fixed! Bluegreen would fix the problem unless we paid more money. Its extortion!

Bluegreen vacations is fraud. i was sold the package stating that Chicago is an option because I wanted to visit there. after few months when I thought of travelling they removed that options. so I requested to refund my money so that they started giving me excuses for not refunding the money and forcing me to chose some other destination. highly disappointing and felt cheated. Total waste of money and time.

If I could give 0 stars I would. We originally purchased with Bluegreen in Branson MO and appreciated the experience. However, in November 2023 we went to Las Vegas Club 36, a Bluegreen Resort.  Before going, we were called and asked to have a sit down, with their sales rep. We met with a man, an employee of Bluegreen Resorts in Las Vegas Club 36.  We told him that we did not want to purchase any points, that my husband had been in the military and had disability due to PTSD and that I had 4th stage cancer. He explained that if we did purchase, that we would be able to pay for our maintenance fees with their new program, by banking some of points with Choice, which would give us 15x the points we banked.  We were then told we could use that for cruises and that we could pay for our yearly fees using gift cards issued by Choice.  He explained that we would only need to use 15,000 points to pay the yearly fees and then could use the rest of the points for travel.  While it is true that we can bank our points with Choice and have 15x value of our points and that we can purchase gift cards. The Bluegreen sales rep. lied about how many points it would take to pay for the yearly fees.  Even if we used all our 60,000 points, it would not pay for the yearly fees and we would still owe over $2,000. What the Bluegreen sales rep said was an outright lie to get us to purchase more points. We also found that we couldn't take a cruise either because we wouldn't have enough points or due to availability. He also told us, since my husband had excellent credit, that in a month, once we paid the first payment, to the loan that they provided that day at 11.98%, to contact the platinum phone number given and that they would look at his credit and give us a loan as low as 6%. Another complete lie. They informed us that the best rate was the 11.98% and that they would not review my husband's credit as the Bluegreen sales rep had indicated.

If I could give lower than 1 star I would. I have been an owner for several years now. HORRIBLE AND LIES. I bought because I live in Orlando, which is next to several resorts. I was told I can use their facilities anytime I am in the area. Well, I arrived to use their pool and they said I have to call 24 hours in advance, then in the summer they do not offer day passes. Now they only do day passes Monday -Thursday and not during the summer. Also, was told my maintenance fees will barely go up every year, but they have doubled for a facility I was told I can use, but they have changed their rules so many times that I am unable to use them. They are awful and WARNING YOU DO NOT BUY.

1-19-23 Update. I just read through all 89 reviews! I also posted on BBB and got a LONG response from BlueGreen, not acceptable. Everything answered came down to the excuse they are standing behind as "Based on Availability" When going to BBB I thought there would be more reviews. You may want to consider posting there also. I ask "How do they sleep at Night" Almost impossible to use points, however you can book as non-members on travel portals. I tried to book a vacation to the coral princess and most dates, availability did not exist. When we signed up in May 2023 the salesperson showed us many sites that we would look to visit and there was LOTS of availability, not hard to book or far out. Did they have a "fraudulent" site for the purposes of demonstration to show members that it was easy to find a place? Upon research I found the Coral Princess being offered to book and stay on multiple travel sites, however no availability for members. I sent documentation with screen shots. This was also the case with many other properties of which I did the same thing. I paid $3,600 just for 1 vacation with money paid to Blue Green to date.. We went on our trip and our hotel out of pocket was $ 1200.00. With Blue Green I would have paid $2,400 for a vacation than I would have paid for on my own for a like room…..where is the benefit to that? The other "sell" was you would get larger rooms/suites as a member-none offered. Other properties I looked to book with points and were unavailable-some for a year out were offered on travel sites available for booking for non members. Expedia, VRBO, Priceline etc. I sent FACT screenshots of the properties on those portals, along with a screenshop of the member site with no availability. I started the process to have my membership cancelled and reimbursed in September of 2023. Repeated emails WITH DOCUMENTATION to legal affairs, US mail to the President. They have not been answered by a decision maker-only lame customer service people who leave a voicemail, say they will email me to set up an appointment(neve do) and when I return the call I always get a vm to leave a message. They say they will call back in 3-5 business days. What kind of member/customer service is that. Yesterday I called and left a message for the head of the legal department....on a voicemail. Jorge De La Rosa

A year ago bought into this & specifically said no loan & when we get home we would call with bank info to pay cash so when we returned home we decided to cancel within the 3 day period, mailed back everything they asked for. Started getting mail from the loan company & after many many phone calls to many many #'s we did get all our money credited to our credit card except this loan company had charged up $49 late fee & we never ever even had a loan #. Turns out they turned up over to collections. Now they laugh at me when I called. I'm not sure how these scam companies are not being shut down.

We had a 3day weekend reservations at Wisconsin Dells Christmas Mountian Resort (resv.50XBL) for DEC 16th thru 18th. Checked in about 5:30 after a nice day in the Dells and proceeded to unwind and get ready for a day of shopping with our daughter and 2 granddaughters. Went to bed around midnight only to be awakened an hour later to bedbugs in our granddaughters king size bed. Although they offered to move us to another unit, our granddaughters were unable to bring themselves to sleep there that night. We had to drive home at 2 in the morning (2hr drive) the overnight manager told us to call customer services on Monday. Customer services said "we are sorry for your experience - we will give you back your points". I told them giving me back the points I never had opportunity to use is the very least they should do considering the "experience". Their supervisor said there is nothing more they can do - I would have to talk to the site manager. The site manager (Tiffany) said that since we didn't take a different unit at 2 in the morning - I can have my points back and call it a day. I requested some type of compensation for the situation they caused and us having to drive home at 2AM but she said she didn't have anything to offer. Be Very Wary if you decide to go there. I won't ever go back or recommend them to anyone.