Janelle H.
WORST EXPERIENCE EVER
WORST EXPERIENCE EVER! I can't believe I fell for the "Sample" package! They said they would reach out for the first owner's meeting to attend before you can use your points. The first time they contacted me was one your after the purchase so I lost a whole year of being able to travel with 24,000 points. My points expire 8/31/2024 and I still have 20,000 points to use so I basically am out $2,500! Found out that summer travel is even more restricted and you can only travel to 6 of 16 locations in the summer and can't use on the weekends nor holidays! I would have NEVER signed up for this if they would have told us during the meeting or time of purchase. I just called them to see if I can get an extension and I can't. My first and only vacation to use points was to St. Pete Beach in Florida. Booked 8/11/2023 for trip 1/8/2024-1/12/2024 and was never told that there would be construction on the roof of the building. I was on floor 6 of 7. They started the jackhammers on the roof at 7am every day and stopped at 5pm every day. The sound and vibrations were coming down the outside wall. I filed a complaint with Bluegreen Vacations while I was there and never got a response. 10,000 Thumbs down to Bluegreen Vacations!



