Nicole B.
Vacationing nightmare
Our experience with Bluegreen has been overwhelmingly negative. When we signed up we were pretty positive we couldn’t afford it, but any initial hesitation was completely dismissed by their salespeople. Immediately after purchasing, we regretted the decision upon realizing that AirBnB was a more cost-effective option. When expressing this regret, rather than addressing our concerns, Bluegreen representatives assured us that we just didn't understand how to use what we bought. Their suggestion to wait until the orientation was clearly a tactic to string us along past the cancellation window. The salespeople were relentless. We felt cornered, and they even followed us out to our car to continue to bully us into purchasing with them. It was incredibly disheartening to see how they manipulated us into a decision we were uncomfortable with from the outset. We have now been trying to cancel this nightmare for almost a year. We can honestly say that their customer service does not get better. We truly feel trapped in this timeshare and sincerely regret falling for their manipulation and bullying. If we can keep other people from falling into this trap, we want to, but ultimately, we just want out of this.



