Bluegreen VacationsReviews of bluegreenvacations.com

My experience is unique in that I did three timeshares last year. My first experience happened after coming off a 6-week manufacturing shutdown project where, for the first 2 weeks, I worked non-stop. This was the break I needed to recoup, and I could book travel before the voucher expired. I arrived and checked in with Bluegreen and received my hotel details. I wouldn't be staying at the Tradewinds property but at the Treasure Island Hotel and Marina, about 10 to 15 minutes away. My room was right off the elevator, and I felt unsafe. Plus, the hotel looked dated. When I went to my appointment in the morning, I was asked about the accommodations, and I explained the issue with my room location and safety concerns. I inquired why I wasn't staying at a Bluegreen property, and they stated they contracted other properties when they didn't have availability at Tradewinds due to damage. This was my initial red flag. My saleswoman did the whole gamut. While going through the questionnaires, they followed with the benefits I would get as a BG owner. I would be leaving a legacy for my kids. I can save on future travel, and I would be able to maximize travel using bonus time vs. points. They sold me on the ability to pass this down to my kids and invest in my future through travel. She pushed the credit card to put the deposit on because it was 6 months interest-free. I passed and put it on my card. While the papers were being generated, I learned they "found a room" at Tradewinds so I could see all the benefits. I tried to navigate the system, but it was recommended to schedule my ownership training/orientation. I had a trip to Las Vegas, so I could use my orientation trip to cover part of my accommodations. Fast-forward about 30 days later to Vegas. I get to my orientation and am told how deficient my points are instead of learning about maximizing what I have. I felt annoyed and duped. There was a solution to fix my issue. Buy more points. I was told buying more points would get me closer to the dream sold to me. I was assured that I would have access to the properties and be able to easily book properties. I signed up for a second property with the same reassurances, more points, and more flexibility. But, this came with the recommendation of pulling a cash loan from my 401K to pay for the 1st and 2nd loans or refinancing through SoFi. Worried about the interest, I pulled $30K from my 401K with an 8% interest rate on May-16-2023. I paid off my loans with Bluegreen and reduced my monthly income by $607.43 to unofficially pay off the purchases. Afterward, I received bills and notices that didn't make sense. I called Bluegreen, pissed. I didn't understand why nothing seemed to match what I was promised. Why didn't the site operate for me like it had been displayed on the big screen? I complained, and I was "flagged". My last experience took place in Williamsburg, VA. I took my youngest 2 kids there for amusement parks and historical sightseeing. There was a saleswoman with a husband with cancer sharing her life story with me. Using my kids as leverage to push the idea of passing a legacy to them. It was here I learned that I still wasn't in a tier that afforded the perks promised. I still didn't have enough points. I was on a biennial plan and needed points annually to get to bronze. However, there was a mysterious deal that was saved from the initial purchase that grandfathered me into the old lower point system. If I upgraded, I would get proper access to full perks. They took me on more tours to see presidential suites for my family. She shared details on capitalizing on the timeshare and ensuring I would be happy with this purchase. They had a Diamond couple there telling me all the great things I would experience. I folded again. I had to pay this purchase out of pocket, $248 monthly. Since that purchase, I used the points twice. Every attempt to use points, bonus points, RCI certificates, etc., has all been met with roadblocks or ridiculously high fees. The ease of booking travel or converting points hasn't worked. I spent hours trying to make it work without success but plenty of frustration. Truly a trash company.

Our experience as Bluegreen timeshare owners has been extremely disappointing. Rising maintenance fees and the decreasing value of points have made ownership feel like a burden. Booking vacations is a nightmare. The most aggravating issue is customer service—unresponsive, unreliable, and failing to follow through. We've been trying to cancel our timeshare for nearly a year, but Bluegreen’s representatives offer no real help, making the process exhausting. Loyal customers are treated as an afterthought. During a trip to Florida, we were pressured into a “review meeting” that turned into a sales pitch. Instead of addressing our concerns, they pushed us to buy more points, claiming our vacations would suffer otherwise. This manipulative tactic is unacceptable. Adding to the frustration, non-owners booking through platforms like Priceline seem to get better treatment. During a stay in Williamsburg, VA, a guest who booked through a third party received an upgraded room after complaining, while we, as owners, struggled with limited availability and subpar accommodations. The inconsistent treatment is infuriating. Our stay at Bluegreen’s Patrick Henry Square in Williamsburg was especially troubling. The accommodations felt unsafe and poorly maintained, and policies like vehicle allowances were enforced inconsistently, adding more stress. We expected fair and respectful treatment, but Bluegreen has failed to deliver. From poor customer service to manipulative salespeople and a lack of value, we deeply regret this “investment”. We hope to finally cancel our timeshare and get some compensation for the stress we’ve endured, but it seems we are in for a fight with Bluegreen.

Smile with knife behind back If you don’t purchase the 60K lifetime of memories BlueGreen timeshare. You’re discarded. They sell or offer to sell you a free gift lol a cruise voucher for 50.00 (Carnival) booked through CRUZY. 30 days to cancel. But Cant reach nobody and nobody knows anything about it. Yet BlueGreen charged to my credit card. CRUZY was not happy to hear, as told by manager from CRUZY thise are not to be sold. They are given to Blue Green vacations as a free gift to be GIVEN to the people who attend. NOT CHARGED! Cant contact BlueGreen vacations AFTER tour. The RESORTS won’t transfer you or assist. CRUZY didnt sell the gift so they can not help. What a circus

I would give it no stars. First, they don't tell you it's a timeshare then they tell you up to 4 people but not saying 2 adults and 2 kids. They also say you can get your money back anytime if you can't attend which is a total lie. Please people if you can stay away from Bluegreen Vacations.

Ruined our vacation. They entered the wrong dates upon reserving. Packed and ready several weeks later not knowing, went to get the address for the Hilton Resort... Account shows they reserved the wrong month. They tried to charge a cancellation fee. No other reservations were available. All day affair. Refused to return our money.

We deeply regret our decision to invest in this timeshare. From the start, unexpected maintenance fees and hidden charges from an upgrade that was marketed as an improvement have placed a heavy burden on our finances. What we thought would be a chance to upgrade our options has turned into a source of continuous financial strain. The situation only worsened with the addition of two credit cards tied to the timeshare, both carrying overwhelming fees. We are now juggling multiple financial obligations, including payments for the personal loan, the upgraded mortgage, and the credit card charges. It feels like we’re drowning in bills. Adding to our frustration, the booking process has been nothing short of a nightmare. It’s so complicated and unhelpful that we haven’t been able to use the timeshare as planned. We went into this hoping to create cherished family memories, but instead, we’ve been left dealing with financial stress, canceled vacation dreams, and a constant threat to our financial stability. Since February of last year, we’ve made countless attempts to close our account. Each attempt has been met with rejection, leaving us feeling hopeless and stuck in a situation we never anticipated. The process has been exhausting and disheartening, taking a heavy toll on our family’s well-being. We strongly caution others to think carefully before committing to this timeshare. What promised to be a wonderful opportunity has been nothing but a source of regret. We are desperately seeking a way out and hope others can learn from our experience.

I would not recommend this company for anyone's vacation. First, they put us in a completely different hotel that was 20 mins away from everything, when we were supposed to stay in the resort and go through a timeshare presentation. On the day of our presentation they told us that it was cancelled and that we would be getting an email about the cruise that came with our package. we have yet to receive that. Another issue is that they WILL NOT release our refundable deposit that we were promised in a "business week" it has now been a month, and they are blaming my bank for not releasing it. Safe to say, BlueGreen Vacations is a horrible company to deal with, and very dishonest. What was supposed to be a nice few days, childless vacation for my husband and I, turned into a huge disappointment, so much so that we decided to end out vacation early and checkout.

We deeply regret ever trusting Bluegreen Vacations. When we approached them to cancel our timeshare, we were directed to Adrian Pellegina, who instead pressured us into an upgrade. He told us our existing contracts had little value, but claimed upgrading would significantly increase our ownership’s worth. He even showed us fake examples of timeshares supposedly worth $100,000. That was false. Instead of helping us cancel, we were tricked into more debt based on lies. Now, not only are we stuck with something we never wanted, but Bluegreen also refuses to give us any real option to cancel. We’ve asked multiple times and received no path forward, just silence and continued obligations. This isn’t just bad service, it’s dishonest business. Bluegreen should be held accountable. Cancel our timeshare and refund our money. We no longer want any relationship with this company. We started this cancellation process on 3/10/2025. The first time that we want to cancel and got swindled into upgrading was 5/15/2023. The last communication with them was on 5/1. At that time they told me that it was past two years and there was nothing that they could do. It still had not been a full two years at that time.