Bluegreen VacationsReviews of bluegreenvacations.com

We were pressured into a Bluegreen purchase in 2017 after being promised affordable, annual vacations and valuable family investment. Despite repeatedly saying no, we were worn down after hours of high-pressure tactics. What we bought has never delivered. Our points are useless, bookings are near impossible, and fees keep rising. We were told we could cancel or sell back points, but that was false. Now, Bluegreen, Resort Funding, and InnSeason all deny responsibility, sending us in endless circles. No one will take ownership. This has become a financial burden we can’t escape. It’s appalling that such deceptive practices continue, leaving families like ours paying for a dream that was never real. We simply want to be released from this nightmare.

We were invited to a timeshare presentation which we were familiar with and we were told that we would get a free cruise and a free meal and gas. We did get a Visa credit card to purchase a meal and we got a gas card. So that part was true. The cruise was not even close to free. As a matter of fact when I jumped through all the hoops, I still was told it would be $1,000 which was more than if I booked it directly myself with the cruise line. It was extremely misleading and disingenuous of Bluegreen to tell us we were getting a free cruise and we ended up wasting a bunch of time, not just at the timeshare presentation, which we expected, but having to call and talk to this company who does the travel arrangements for the not free cruise and that was 5 hours of my time wasted.

If i could give it a zero I would, this company gets you into going to a time share meeting in exchange for a cheaper vacation. what they don't tell you, even if you have a year to book, you only have 30 days to cancel. they expect you to go to their meeting even if you have no babysitter. The customer service on the phone isn't very accommodating either. I know this review isn't long like the other ones but if I could warn you about anything in your life please save your time, money, family and energy from doing anything with this company.

Bluegreen's customer service has been horrible to deal with. After nearly a month, Megan Allen finally returned our call, only to inform us that we couldn't cancel the account. This is incredibly unreasonable since we've never encountered a service that’s impossible to cancel. Prior to our issues with Megan, we had several problems with Bluegreen. Our experience began with an unpleasant sales presentation. We were approached by a representative at the Home & Landscape Show in Arizona who offered gifts like meal vouchers and a Visa gift card in exchange for a visit to the Cibola Vista resort. The supposed brief presentation dragged on, and afterward, we were forced to listen about vacation packages. Despite expressing our lack of interest and financial concerns, the reps were insistent, continuously pushing for a sale. It felt manipulative, particularly when they framed it as a limited-time offer. The situation worsened during our Las Vegas stay. We were informed that Bluegreen was being acquired by Hilton Grand Vacations and were pressured into purchasing an upgrade package that would supposedly retain our benefits. The entire experience felt like an exploitation of our situation and made us feel trapped in a never-ending sales cycle. It’s disappointing and certainly not what we expected when we first started with Bluegreen.

Predatory Practices & False Claims Blue Green was an enjoyable but expensive undertaking for my family. We have a high level paid in full contract with them. My daughter has suffered a serve medical trauma that left us unable to use/find properties based on her being wheelchair bound Even arriving at a location where we were placed in a property that we couldn’t even access. After many calls with increasingly poor customer service we decided to end the relationship. We were given options and tried the Pinnacle option (waste of time and $$) So we choose the exit option they offer. Of course they want more money. We were told we would have to exit by a specific date. We spent over 8hrs on the phone trying to exercise the option constant transfers and disconnects. Final spoke to someone who gave us a new price of over 4000.00 more. When asked to speak to someone he informed there is no one else and that he has no manager. Refused our money and said that he was ok that someone lied to us about the cost. I am not exaggerating at all these are his words and are recorded. I could only laugh in utter disbelief. He told me there is no way to process a complaint. Please avoid this company and their predatory practices. I refuse to pay one more dime then the 6082.00 dollars i was told I could pay to exit. I am not trying to get out free just trying to be treated with some sense of fairness. Until there is an agreement of PIF I will not send them another payment

Bluegreen persuaded me into purchasing a vacation membership during a very vulnerable time of my life, right after I retired from the Army after 27 years of service. They said I could travel anywhere in the world, at a great price. Said it would be affordable and would have great inventory to choose from, with lots of flexibility. That has been nowhere near my experience, and when this information was presented to Bluegreen through the BBB, they even admitted they don’t have the best rates. In fact, I have never been able to use it because there’s such limited availability. I explained to BG my unique situation– caring for my handicapped father and being unable to work, no active income. No understanding or solutions provided. A 27 year Army veteran? Bluegreen sees dollar signs and an opportunity to deceive. Hook, line, and sinker. They have violated the Military Lending Act. There’s a reason they have several class action lawsuits against them. Bluegreen, do better. What a scam.

Whatever you do, stay away from Bluegreen! It is a horrible experience and will cost more than a normal vacation, and you are stuck paying insane maintenance fees for life.

Owning a timeshare has been the worst decision of our lives. Every attempt we have made to escape this nightmare has failed. Bluegreen does not care about us. Their "solutions" like resale or title transfer, are just so they can say they helped. We have heard those options too many times to count. The owners' meetings are a joke, telling us about how purchasing more points will make our lives so much better. The way they sold this to us was manipulative, but the post-purchase treatment is insulting, arrogant, and dismissive. They treat us as if we aren’t even worth their breath. The incessant push to buy more points is infuriating. We are retired and can't afford to spend more on this worthless nightmare, but they ignore us and continue trying to bleed us dry. Their behavior is predatory, and we are fed up. The last meeting was the breaking point, leaving us feeling cornered. We are done with their manipulations and disrespect. And now they are saying they won't even reply to us anymore since we aren't telling them anything they don't know. As if that makes it better. If you're reading this, avoid timeshares at all costs. They're a bottomless pit of frustration and regret. Stay far away.