Verum N.
Refused to refund for incorrect charge
We're BG owners, and we do enjoy it. I just got an incorrect $15 charge on my account from them. It's just $15, so the money is no big deal. I called to complain, they refused to complain. I wrote, they refused to help. If you're on the fence, take this into consideration - they're cheap and not willing to honor their customers. The resorts are great, we always have a good time while we're there if we're avoiding the "review" (aka sales pitch). I'm disappointed at their attitude. I used to recommend them for everyone, but after they pretty much "stole" money from me, I won't be recommending them anymore.