Bluegreen VacationsReviews of bluegreenvacations.com

I bought the three day vacation from one of their centers in Bass Pro shop. When we arrived at Kingston plantation Embassy suites we were placed in the south Hampton building. We did not even have a trashcan in the bathroom only one in the bedroom area. I was told it would be $100 per night for incidentals like parking. The parking was open air parking lot. It was not even a garage. We were not given vouchers for breakfast. In the drawers in the hotel room were faucets from them, changing out the faucets and old pictures from them changing the pictures on the wall. They didn’t clean the room one time while we were here. When I called to say something about it they said that this was an owners room and that’s why they didn’t clean our offer anything. When I went to the sales presentation, I told them and they had me fill out a form like they were going to take care of it nothing was done. I called in to explain what was going on and was told that they would take off $84 of my incidental by $300 incidental and they would bring me blankets and empty the trash not a very good experience

Total scam bought the sample package and was never able to use it out $2500 ask for an extension so that I could actually use the points and it was an absolute no don’t do it

Bluegreen approached us while we were out shopping, offering a quick weekend trip if we listened to a short presentation. That presentation turned into hours of exhausting and very high pressure sales. They completely misled us about the actual costs. Our maintenance fees spiked almost right away, jumping way higher than the estimates we were shown during the pitch. The points sold us are so restricted that they barely even cover a single weekend stay every other year. Ever since then, Bluegreen refuses to address our concerns or take responsibility. Do not purchase timeshare form Bluegreen Vacations.

I went to Bass Pro shop and bought a package thinking I was gonna be staying at big Cedar and they Guy told me we were gonna be staying on resort and we ended up getting booked at a cabin offsite at Branson Cedar we called and asked for a refund and they said no I told the lady that they scammed me and she said no we did not and then said she was disconnecting the call absolutely do not waste your money here it is a scam

We poured a lot of cash into Bluegreen with nothing more than a dream of building fun family memories together. For years we stuck with it, even shelling out for a Platinum upgrade after being cornered with scare tactics about Hilton buying out and us losing everything. Ever since April, we’ve been trying to reason with Bluegreen, going back and forth and explaining our situation with total transparency. Our life changed completely after Mark endured a severe fall and subsequent back surgeries. He is now completely confined to a power chair. We reached out to Bluegreen over and over, informing them that we simply need to part ways because their resorts are inaccessible for us. Despite claiming they are ADA compliant, the doors are too narrow, there are no walk-in showers, and my husband can't even get around or enjoy the properties we are paying for. On top of that, Mark is now on a fixed income due to disability, and the maintenance fees have become entirely out of sight. Instead of showing any grace, understanding, or willingness to help us considering our real medical hardships, Bluegreen’s responses have been purely transactional. First, they told us we couldn't discuss anything until our massive mortgage loan was paid off, only offering useless resale or trading programs. When we pressed further, they threw an outrageous exit quote at us totaling over $73,000 just to walk away from the membership we can no longer use, or nonchalantly proposed we default on our payments before they could just take the property back and ruin our credit. We have always honored our commitments, but this treatment is heartbreaking. Dealing with health crises deserves compassion, not rigid corporate walls and inescapable financial hurdles. We just want a fair, reasonable exit so our family can close this chapter, put this behind us, and move forward.

We are leaving this review because Bluegreen completely ignores us. They requested I call them back and tell them a good time to call, in which I did multiple times, and always got their voicemail. Wenever got a call or any connection from them after that. We left multiple voicemails for different representatives and sent several emails, but nobody answers or follows up. After 15 years, we cannot afford this anymore. The rising maintenance fees are putting us into debt and draining our savings. We have three kids, two in college, and cannot pay for something we can't use. Vacations are always booked up, so we never get the trips we were promised. The salespeople lied to us, pressured us to buy more points, and their suggestion to sell through Pinnacle went nowhere. We just want a way out. It is wrong that we can't sell this back or cancel it. Stop ignoring our calls and emails. We need Bluegreen to contact us, cancel our ownership, and refund our money.

SHADY SHADY SHADY. Choice Hotels redirected me to them, and they made it sound like you had to have your credit card on file to be able to use your choice hotels privliges. Hop on the phone and next thing i know i get a confirmation of my vacation nights including the charge they ran on my debit card. Honestly, this is shady of them, as well as Choice Hotels. I wonder if Choice even knows how awful people like this makes them look. Guess ill choose other hotels to stay with, and file a chargeback on these shady D-bags.

This complaint is to warn everyone of Bluegreen Vacations for misrepresentation and financial harm. We paid significant money based on explicit promises made during the sales presentation, but none were fulfilled. We did not receive the product or service we were promised, and the reality of the timeshare is completely different from what was sold to us. What they informed us apparently was different from what’s on the contract. By the way, it’s many, many pages, tiny writing, and long papers. They expected us to read all that in a short amount of time! During the sales pitch, the representatives explicitly told us that buying this timeshare was a solid investment that would appreciate in value over time like traditional real estate. This was untrue. Additionally, they told us our maintenance fees would never increase. In reality, the maintenance fees continuously rise and create a financial burden we cannot afford. The ongoing experience has been frustrating. Scheduling is nearly impossible due to a severe lack of availability. Because I do not own a high number of points, I only have access to leftover slots that often result in no availability because everything is already booked. On one occasion, I arrived at a resort after receiving a booking confirmation, only to be told that no reservation existed. Furthermore, removing my late wife's name from the deed was burdensome and required paying a $500 fee. That’s crazy! The financial strain of this unfulfilled contract is severe. The proposed fee to terminate our account equals 30 months of maintenance fees! This amount is unreasonable and unaffordable. Bluegreen Vacations used high-pressure tactics to sell us false promises, and they continue to demand escalating fees for a product we cannot use. Stay away from Bluegreen!