Bluegreen VacationsReviews of bluegreenvacations.com

My primary reasons for seeking to end the timeshare contracts with Bluegreen came from the ongoing and unexpectedly high maintenance fees, which place a significant financial burden on me, especially with 3 children in college. These high fees are contrary to initial promises by Bluegreen’s sales team that these fees would decrease over time. What makes it much worse is the chronic difficulty I've experienced in booking vacations, where the promised benefits have simply not materialized. Furthermore, I have found that booking certain properties is extremely difficult if they are not owned directly by Bluegreen, even though their sales team told us we could book anywhere with no problem. For instance, despite living in Georgia, I have never been able to book a timeshare in Savannah, which I was told is because that specific location is not Bluegreen-owned, making rooms hard to secure. Finally, I was misled regarding the Bluegreen and Hilton merger in 2023. I was initially told this merger would grant me access to all Hilton hotels. However, subsequent calls to Bluegreen clarified that I cannot use points for Hilton stays, only receive a discounted price, which directly contradicts the terms I was given at the time of purchase. I have previously lodged complaints with the timeshare company by phone, but these concerns were never addressed. Instead, I was merely directed to a third-party website, Pinnacle. They told me to sell the timeshare utilizing that company, which is owned by Bluegreen, and I would have more fees to pay them. Another option is to sell it myself. Reselling is not a viable option as nobody is interested in buying. It’s a liability, not an investment as they claimed to be. These unfulfilled promises and the high financial cost have led to significant frustration and disappointment with the entire timeshare experience. I need to end this ownership promptly! I am so desperate to get out that I offered $5500 to Bluegreen to close all my contracts (3 total). I am returning the properties to them, yet I am willing to pay them for it. They refused! They insisted that I had to pay off my mortgage and the maintenance fees. I truly despise Bluegreen, but I’m still paying my monthly mortgage as of currently because I do not want my credit to be impacted. I really feel I should not be responsible for any payment at all when they lied to me to get me tied into the contracts. I hope Bluegreen sees this review and considers fulfilling my request.

We attended a Bluegreen presentation at The Fountains in October 2017, only for a free stay and gift card, but felt pressured into purchasing. This is a massive financial burden, especially with annual maintenance fees spiking to $5,000. The situation is unsustainable due to medical issues reducing travel. We've only used the timeshare once. We were also lied to during a consolidation, which failed to combine our previous timeshares under Vacation Village. When we sought help, a representative named Omari was dismissive and refused assistance, telling us to contact customer service about payments. They are not helpful in any way, whether it be vacationing or cancelling.

Don’t make the mistake of signing up with Bluegreen. After years of being a loyal customer, I reached out to discuss exiting my membership. Their "solution" was to demand thousands of dollars just to let me leave. It is clear they just view their members as ATMs! When I tried to settle the matter fairly, they sent me a final notice stating they would no longer communicate with me. It is disgraceful that a company treats its members this way. Once they realize they can't squeeze any more money out of you, they simply toss you aside. My advice is to stay as far away as possible!

My experience with Bluegreen has been overwhelmingly negative. The fi nancial details were not accurately disclosed, and the actual fi nancing payments were higher than communicated. During my recent upgrade, a sales representative aggressively pressured me to consolidate previous deeds and misrepresented the fi nancial obligations. The mortgage started at over $700/month & it’s been going up. Now, the maintenance fees have gone up to over $4000 annually. I was not clearly informed that the maintenance fees begin immediately upon purchase/upgrade, adding to the shock and burden. As a widow, these high payments are now a signifi cant fi nancial challenge, especially after giving fi nancial assistance to my daughter who had a diffi cult pregnancy. This was a much more important & worthy expense compared to spending on the timeshare ownership that I can barely use. Furthermore, attempting to use the offered "perks" is incredibly diffi cult. It feels like a full-time job to claim them, and when I tried, I faced long hold times (over an hour once) only to be told it wasn't the right time or that more steps were required. Seems like nobody at Bluegreen can help. While one property (Big Cedar) was good, others I've visited were not in good shape. They were rundown and in such poor shape that they were far from a “resort” as the sales representative claimed. The main push is always to get you to the "next level" by buying more points you don't need, promising better availability that is almost impossible to access. The demeaning and disrespectful sales practices were a turning point. During my last owner update, an aggressive and hostile sales representative insulted me and called me a "fool" for not purchasing more. I was made to feel inadequate for not buying more from Hilton (Bluegreen merged with Hilton). His rough demeanor became completely unpleasant when I wasn't engaged, and his hostility when I walked away solidifi ed my decision to exit. Now that I have informed them of my intention, they are prolonging the process and making it extremely diffi cult to exit. So save yourselves, and don’t engage with any attempts by Bluegreen Vacations to lure you into their trap of timeshare nightmare!

Blue-green vacations is a HORRIBLE. They smooth talked us into getting in this. Told us when signing up it was not a cost share but indeed it is. Also told us that if we couldn't afford they understood and we could get out. BIG FAT LIE!!!! Now we are stuck but will be getting out. It will cost you lots more in the end if you get conned into it. We highly recommend NOBODY to get involved with them.

I’m leaving this review after repeated attempts to resolve my Bluegreen timeshare situation and being met with no real solution. What was originally sold as flexible, affordable travel has turned into a financial burden we can no longer sustain. Our annual maintenance fees have escalated dramatically, now exceeding $12,000, and as retirees with reduced income and significant health limitations, we are no longer able to use the product. We are also left holding a large balance of unused points that only adds to the frustration. After trying to cancel, I spoke with Josh from Responsible Exit, who stated he is affiliated with Bluegreen. During that call, I was told our account is in collections and that if we cannot pay, collections will continue calling and sending letters. I was also advised to simply ignore it because it would “eventually go away” after a couple of years, which left us confused and concerned about potential credit impact. Despite clearly explaining our financial hardship, the only option presented was to pay additional money to exit the contract. From our experience, the process feels confusing, dismissive, and financially pressured, especially for older owners trying to find a way out.

THIS COMPANY MIS-REPRESENTED ITSELF!!I talked with one of the agents who said we can stay in one of Bluegreen Vacation resorts in many different locations and states. 1. Lie #1. I later found out you will NOT BE STAYING in a resort that they show online… but in an average hotel like Choice Hotel, a 2-3 star rated hotel. You have to travel over to the actual resort for a 90 minute tour and pressure sales to get you to buy from their vacations. I was originally told that we would stay at the resort to determine if this was something we would want to experience before going through the tour presentation. When I tried to get a refund for the money I paid in advance to stay at the resort for the 3 days… I was later told they don’t do refunds after 30 days. I will need to contact my bank to make this happen.

After signing up at a bass pro shop and knowing their connection to Hilton, we expected better of the people we were dealing with. We were promised a casual presentation and a no-pressure sales pitch, but it turned out to be anything but that. They were super pushy, wouldn't answer our questions at all. And when we did get an offer, it was for a pathetic amount of points with insanely high interest. After they finally accepted our "NO!" After many "no, thank yous" they tried to shorten our 3 night stay by calling to tell the hotel we were staying at that we were leaving. AVOID these snakes, your money and time is better spent on your own research and planning