Bluegreen VacationsReviews of bluegreenvacations.com

The resort we stayed for our presentation was very nice. The room was very, very small. We did not purchase because 1) unpredictable monthly maintenance fees. Current weather patterns (natural disasters) have affected many areas. Major destruction resulting from these disasters impact insurance costs. Many insurance companies are leaving the state (Florida). Rising insurance rates along with building maintenance & resort personnel salaries are passed on to owners on a monthly basis. Some resorts may be in the “eye of the storm” or are hit by wildfires (check Gatlinburg resort in the past that burned as a result of fires). 2) You are prepaying (a lot of $) for future vacations. Invest your $. & Take the same amount of $ you would pay as an owner & invest in an interest bearing account. You can stay at these resorts without being an owner. Also note the merger with Hilton Grand Vacations may affect your selected times to vacation as more people will be trying to use their sites. Check blackout dates. Do your homework & due diligence. The sales pitch is only one part of the bigger picture. All factors are not presented equally. I would question the integrity of costs presented as approximately 100 owners are trying to sell their “points” on ebay for a fraction of the price quoted during our presentation. I’m sure there are multiple reasons for selling but when multiple sellers are selling their points for $1 I question the rationale for purchasing in the first place. The rising monthly maintenance costs have to be a factor. You are essentially paying for monthly maintenance costs (including insurance, salaries, taxes) IN ADDITION to purchasing (for a lot of $) future vacation time that may or may not be your first choice. Buyer beware.

I was a Bluegreen owner for 16 years (Gold Status) and I will say the high-pressure sales tactics these people use are very deceptive and most everything that comes out of their mouths is a lie. I can honestly say we did love staying at different resorts while we were owners, but the maintenance fees kept rising every year and every time we stayed at the resort they tried to get us to upgrade our points. The salespeople do everything in their power to upsell and when you say NO, they go on the defense, and they are no longer "your friend" because to them you are only a number, and you are their paycheck. I had to pay 18 months of Maintenace fees through the Bluegreen Exit Program, but the money was worth it in the long run. High Pressure Sales Tactics and rising maintenance fees is what made my decision to get out of my Bluegreen Timeshare. A+++ for he Resorts, F--- for the Sales Team and Maint. Fees

We are Bluegreen owners. Made reservations 11 months in advance and requested a room with some type of view instead of being put on ground floor. Everything was confirmed two weeks before and we were told we were good to go. Arrived at resort and checked in. I asked what floor we were on. Answer ground floor from manager. I said we requested something with a view 11 months ago and this was confirmed by the representative who called us. We were then told all rooms with a view are reserved for Diamond and Platinum members and our membership did not qualify. We were also told that you do not make a reservation but it is a request. At this point I lost my cool and made a scene in the front lobby. Then the manager moved somethings around to try to calm us down. We worked through all of this and wanted to purchase some of the discounted attractions that is part of being an owner. Right on the pamphlet hand written in was you can only get discounts if you go to the sales pitch. I went outside with our daughter and grandsons while my wife finished things off. We get to the room and one of the bathroom doors is falling off of the hinges, the safe in the room does not work and lights are out on the stairway. Also the people who come there have kids running up and down the hallway all times of day and night. I know the kids are not the resorts problem but this just added to all of the issues. We were also never notified about the lawsuits Bluegreen was involved in or the sale of Bluegreen to the Hilton Group. Now approximately 6 months before my wife had a girls trip to Florida and this was a complete disaster. Stay away from Bluegreen. We have paid off of contract and are actively looking to get out of this. These people are horrible. When we called Bluegreen management they said this is not how the membership works. They contacted the resort manager who then called us back and bold faced lied and said he never said those things. we were also told that you cannot rent out your points to others but the sales person told us he does this all of the time when we initially bought.

Timeshares are a ripoff. We all know that. Listen to the others who have given their honest reviews before me and, run, don't walk to the nearest exit before listening to Bluegreen's sales pitch. We made a mistake in the first place by buying only at the entry level "VIP" (a complete joke). Perhaps we compounded it with another $23K investment, but it's the only way to get anything from Bluegreen. As for the people at Parkside, Williamsburg, Va. they are very skilled liars. Our salesman, an immigrant with a fabulous sob story, brought in his boss, the blonde kind motherly type, who promised to help us with the vacation we wanted. NEVER HAPPENED. The only hope with Bluegreen is that its acquisition by Hilton, whose price for point fees are much higher, is that we can unload it to another unsuspecting sucker.

***UPDATE*** #2 Shockingly I received a refund check from BlueGreen. I really did not believe they would issue it but I was wrong on that one. I am quite grateful they did the right thing, well above my expectations. ****UPDATE*** Nov 7th BG contacted me offering a refund within 3-5 business days. Honestly I was shocked, however, still no refund as I suspected, lol if it arrives I will update!!! My BlueGreen experience. I called to get the vacation package that I bought. I asked about the room and the fees. I spoke to the agent on their chat and she went ahead and booked the room on the chat without giving me a chance to agree. Next thing I know I see a confirmation number on the chat, I then tried to respond only to have the chat closed. I then called and spoke to another agent on the phone explaining that I had not confirmed anything and wanted some more information before I continue. At this point, he said he could finish it up with me. As he is going through I told him no, I don't want to continue to which he stated the booking was confirmed. I again explained that I did not agree to the terms and I would just take the loss, this is when he connected me to his "supervisor". She went back and looked at the chat session and said ok, i see what happened, I can fix it, so she supposedly canceled the booking and was looking to book something else that met my conditions. I was promised a call back within 24 hours if she could find an alternative for me. Well, in the past 24 hours I got 2 confirmation emails, no cancellation email and crickets from the supervisor. This place is high pressure and the vacation is not really a discount because by the time they add their "fees & parking" you would end up paying more than if the stay was scheduled without BG, so basically I would be paying to go listen to some high pressure sales. No thank you. I will just consider this a loss and move on. I am waiting for the other shoe to drop..will update

We are owners since June/ 2022. It's fine but the annual maintenance fees get you. We have made two trips to resorts which were fine. Each trip we had to tell them we didn't want to talk to someone about another sales pitch. Also, they call all the time wanting to pitch something else. Feeling like our purchase was a mistake

Booked in 2021, did use until 2023 because of the pandemic. Made it clear l wanted a 2 bedroom with an ocean view on 1st floor. I get a view of parked cars and a accessible room with beds so low to the floor l feel like l camping instead of in a bed. Tbe beds are u comfortable and the rooms are ok. Seen better. The location for your 2 hr info sale pitch is 10-15 minutes from the actual resort. The parking is a parking deck and limited handicap spaces. Just not convient. Didn't come to the beach to not be able to see the beach. I think they get you here knowing they are not going to provide your accommodation request Won't be returning to this particular resort.

After reading other reviews I realized I wasn’t the only one lied to (free breakfast) and held hostage until we purchased four hours later (they held my drivers licenses and credit card and despite my asking no one seemed to have it until we agreed to but) but we bought the lowest possible program. THEN, , we were later told we were required to visit together on our first visit and required to attend ANOTHER sales scam presentation and get a gift. Hahaha ..in today’s presentation they offered to “upgrade” us to owners, no cost to us EXCEPT a monthly maintenance fee ($100 I later learned) and we refused. The gift??? Discount tickets to local concerts and shows. The Marquee (NOLA) has no food, no restaurant, no bar, no music and no hors d'oeuvres at the pool. It’s a nice hotel actually. My Chinese wife summed it up “they are serial scammers running a pyramid scheme. If you said you wanted to go to Mars they would claim to know Elon Musk”. I think the concept is ok and the facility (Marquee in NOLA) is beautiful but it lacks a life inside the property. It’s a hotel, it’s a place to sleep but the sales team and sales methods are a real turn off. I would never give them another dollar.