Kathy
I Want To Sue Them!!
Let me start by saying I have & will be submitting a BBB complaint-as well as an ALL OUT SOCIAL MEDIA CAMPAIGN to tell EVERYONE about this S C A M ! We purchased in good faith a "resort" pkgwe were going to use in July of this yr-Due to family circumstances we needed to change the dates. In doing so we found out that we would be staying @ a hotel-not @ a resort as we were promised-for our money! We explained we were told by the sales person we were purchasing a stay @ a resort in the Smoky Mountains-not a stay @ a regular “hotel”, which we could just do ourselves. She offered-& get this an “upgrade” to what we originally were promised-for another fee! ARE YOU KIDDING ME? We said we aren’t traveling til July, so just give us a refund & we’re done-BUT NOOOOOOO-we had only 30 days from when we were sold to get a refund. That the oh-so-reputable salesperson should have told us that timeframe. I asked if there was a timeframe in which the company could make right on THE LIES we were told by their representative?? I spoke to several Reps & they were useless. We then heard from a Sharon Brown-equally as useless & she said she would "review the tapes"-she wrote back & said after listening to them-we were never promised a resort & had to take what we got as NO REFUND would be issued. I KNOW WHAT I WAS TOLD! Bottom Line-as stated in the rest of the reviews-DO NOT DO BUSINESS W/THESE SCAMMERS! They have had MANY MANY LAWSUITS! Thanks Trustpilot!



