Bluegreen VacationsReviews of bluegreenvacations.com

We have been with Bluegreen Vacations since 2003, and while we have mostly enjoyed our use of the timeshare properties we now are experiencing a major disappointment in trying to exit this expensive burden. We are both in our 70's and retired on a fixed income yet we continue to be buried under with maintenance fees that have now spiraled to just under $6,000 a year. We've invested over $80,000 across multiple upgrades only to be met with constant pressure to buy more. Our interaction with a Mr. Ferrer in 2022 was incredibly forceful and damaged any remaining trust in this company. It is very disappointing to feel like we are being manipulated and misinformed just so we can be trapped in a debt that we don't want, nor a debt to leave to our children. When we tried to exit they actually had the nerve to ask for an additional $8,600.40 cancellation fee. It feels deeply wrong for a profitable business to demand even more money from loyal owners who are dealing daily with life's struggles. We are done with paying maintenance fees and just want this package taken back with a fair refund. We reached out hoping for some compassion, but instead we feel totally and completely brushed off and ignored.

Bluegreen approached us at a retail store and promised a quick presentation, but they kept us there for half the day. The sales reps were very high pressure and completely misled us about what we were actually getting into. They said booking vacations would be a breeze and that maintenance fees would remain stable. Neither of those things are true. There is never any availability. The whole thing feels entirely pointless, especially since we found out they rent rooms out to non-members who get access to the exact same properties without the hassle. When we brought up our frustrations to them, instead of offering real solutions, they just pressured us into buying upgrades that didn't fix a single problem. Bluegreen is a high headache. Do yourself a favor and stay far away from this company. It is absolutely not worth the stress.

Do yourself a massive favor and stay far away from this company. We were originally promised a quick two-hour presentation, but they took our IDs at the door and basically held us hostage all day until we finally gave in just so we could leave. The salespeople will promise you the world, telling you that maintenance fees will never go up and that booking your dream vacation will be a breeze. It is all a complete lie. Our fees skyrocketed almost immediately, and there is absolutely never any availability when you actually try to use the points you paid for. Even when we eventually managed to book a trip, we were hit with unexpected out-of-pocket costs and didn't even get enough amenity passes for our whole family despite booking a room large enough for all of us. They will also try to lure you back in for what they call educational sessions on how to use your package, but it turns out to just be another high-pressure trap to squeeze more money out of you. Now that we want out, their customer service is basically non-existent. They ignore complaints, dodge calls, and refuse to offer any real solutions or fair exit options. Run the other way!

We were lied to from the getgo about the ease of resale and the ease of getting a time schedule. We went on a beach trip and salesmen spent hours trying to get us to upgrade. When my husband died, I asked them to sell our time because I am almost 80 and can't use it. I got such a runaround, they kept charging me for "dues" which kept going up. Please, don't get involved with any timeshare, especially Bluegreen!!!!!

Stay away from this business. They sell you on a cheap vacation package and then they overcharge for anything they can. Pushy sales tactics and bad service.

We originally bought our Bluegreen timeshare hoping to take more vacations, but the entire experience has been extremely frustrating. The initial sales meeting was a high pressure trap. It dragged on for over four hours, and they kept swapping out different representatives to pressure us into buying. They made it sound like a great investment, but didn’t tell us how much the fees would increase over time. The resorts are nowhere near the luxury they promised us during their sale. It’s better to just book regular hotels when you want to travel.

ABSOLUTELY AWFUL COMPANY DO NOT BOOK WITH THESE PEOPLE!!! I had booked a 4 day 3 night vacation at the Spark by Hilton through Bluegreen Vacations. When i arrived at the hotel i was told that there was an electrical explosion the day before and that they would not be able to accommodate our stay. When i called Bluegreen I was promptly put on hold for over 40 minutes only to be told that the hotel they were able to find for me was 2 HOURS away from my intended travel destination. When I said that was unacceptable and asked for a refund I was told that I was past the 30 day cancellation AND THAT THEY WERE GOING TO CHARGE ME A 99 CANCELATION FEE!!! BECAUSE THEY’RE HOTEL LITERALLY EXPLODED!?!? Awful customer service, zero understanding or sense of responsibility for their customers.

Stay away from this scam, they operate at best as a shitty scam company trying to sell you bogus vacation plan. Not worth it, They ate my brain for 45 mins and then out of frustration I bought a vacation from them, at the time of booking I was told I could cancel it within 45 days, when I called on 43 or 44th day I was told I could only cancel it within the first 30 days and it says on my account and what not, yeah right that's not what you told me at the time of selling me your shitty vacation plan. Scammers!