Bluegreen VacationsReviews of bluegreenvacations.com

My spouse and I are incredibly frustrated with what we’ve seen from Bluegreen. We got into one of their meetings that lasted for hours. The sales team completely misled us, making it seem like we were getting a rare deal.. We quickly found out they used the exact same pitch on other people that we know. They rushed us through the signing process so fast that we couldn't even read the terms. Since buying, we haven't even been able to take a single trip. Now we just got slapped with a maintenance fee bill that was nearly double what they told us it would be. I would warn anyone thinking about spending money with this company to be very weary.

We explained our situation more than once, but Bluegreen keeps giving us the same "solutions". They say there are no cancellation options and only suggest paying more fees, transferring ownership, or trying to sell it. We are retirees with health problems and can no longer travel. Our maintenance fees have gone from about $800 a year to over $12,000, and we can't afford to keep paying for something we can't use. It's frustrating that no one is really listening.

I am incredibly frustrated with my experience with Bluegreen and Hilton. When I originally purchased, I was led to believe this would be a flexible and valuable program for our family. Instead, it has become a constant burden that does not deliver what was promised at the sales table. Recently, I’ve reached out to Bluegreen and Hilton directly to address our serious concerns and request a cancellation of our contract. Instead of helping us or addressing the issues we raised, they have stopped responding to us meaningfully and refuse to offer any real solutions, seemingly just to keep me tied to this bad investment. I simply want my ownership account closed, but they are making the process unbearable and ignoring their owners. I strongly urge anyone considering Bluegreen to think twice before signing anything.

We paid the past-due balance because Bluegreen told us that doing so would allow them to review our request to cancel. After we did exactly what they asked, we were told there was basically nothing they could do to help us get out of the ownership. What has been most frustrating is that they keep pointing back to the contract instead of addressing what we were told when we purchased. We believed that if our circumstances changed, there would be a way to exit. That has not been our experience at all. Instead of offering a solution, we were left with no path to cancel. We feel like we did our part, followed their instructions, and still ended up right back where we started. This experience has been disappointing from start to finish, and I wish we had known how difficult it would be to leave before ever agreeing to buy.

We updated Bluegreen with our concerns, but instead of addressing them, they sent another form letter denying our request and saying they would not respond again unless we had "new facts." Our loan is already paid in full. We explained that the ownership was not presented the way it actually works, including how points could be used, limited availability, and rising maintenance fees. None of those concerns were addressed. Instead, we were told to pay more fees to exit or keep paying while our dispute remains unresolved. We hoped for a real conversation and a fair solution, but we only received the same generic response.

Horrible !!! Read the fine print. I used a company to get out of this timeshare with letters showing I no longer owe and Bluegreen still continues to drag my credit making it impossible to buy a home or refinance current properties. Worst decision I’ve ever made. Not to mention how aggressive they try and sell the dream to you only to find out you can never pay it off and if you leave it to your kids they are on the hook as well.

I recently spoke with Kym at Bluegreen and got the same response we've heard for months. We were told they can't release us from the maintenance fees because of the contract, and our only option is to pay another transfer fee even though our loan is already paid off. When I asked about the collections process if we couldn't keep paying, she couldn't even give me a timeline. After months of trying to resolve this, we're still getting the same answer instead of a real solution. I do not recommend anyone trust their sales presentation regarding Bluegreen.

We're honestly just fed up with Bluegreen Vacations at this point and really need to get out of our contract. Trying to book anything is a total headache, we can never actually find a room where we want to stay or when we are actually free to travel. On top of that the maintenance fees just keep going up. It's a huge weight on us since we're retired and on a fixed income now. Thinking back those seven-hour sale pitches were so aggressive, and it feels like we were pressured into buying based on a lot of things that weren't even true. We recently reached out to a Bluegreen specialist named Keshai Glasco to try and cancel, but it felt like she wasn't listening to us. We laid out everything about the high cost and the booking trouble, but she only pushed things that didn't help, like doing a title transfer or trying to sell through Pinnacle. We said no to both. It got to even more confusing when she started talking about termination if we stop paying and asked if we'd hired a lawyer, then just bluntly told us we wouldn't be getting a refund. We're exhausted from the constant runaround and being misled. We just want this whole stressful financial mess to be over and our contract finally closed out.