Blue Fang Solutions LLCReviews of bluefangsolutions.com

Edited: Just saw that I had a prior 5-star review from my first dealings with them. Welp, so much for that. Also they offered me an additional month of service to compensate me for the hassle. I accepted, but when I discovered this morning that the server was still wrong I decided to just shut it down. Started an Ark server with their Silver support tier at 130PM central time on a saturday. Put in a request for mod installation and some server tweaks. I was ignored, didn't have my ticket addressed until I requested a refund well over an hour later. They finally got moving at that point, but did not successfully install the mods I requested because they claim that primitive plus is not compatible with mods. They also stated that some of the tweaks I requested were not part of their Silver support tier. At this point I requested the refund again, as it had been well over 4 hours since I initially purchased the service. I was at that time informed that because I was an existing customer they would not honor their 72-hour guarantee. After some back-and-forth I gave up. The server still was not configured correctly, the customer service was poor all the way through, and I recommend looking elsewhere

They are the best of the best, they have the best and fastest customer support and are always quick to respond and have the best anwsers. Josh and Tracy we both very professional and deserve credit!

Servers are super easy to edit to your liking. I personally have one rent for me and friends when playing 7 days to die. just go to config, right click, adjust what you want, and click save. Super easy. The best part though is the customer support. I have posted 2 tickets the past 2 years. The first ticket was me causing the issue, not BFS end. The second issue was some old alpha 16 info in the alpha 17 game. Both times they replied to my issue and had it fixed in just a couple of minutes. To top it off, they where nice. Don't see that much anymore. EZ 5 stars on my end

Great service and support. No problems at all

Used this company a lot, and they've always gone above and beyond on giving the best possible service. Their servers are great, well priced, and their support is on point. (Major shoutout to Craig, your support on my server has been a life saver!) Recommended to all of my friends and family; if you ever need a game server, these guys are the ultimate go-to!

Servers are more expensive than other providers yet performance is worst i saw (Used 3 other providers before). Customer support is a joke definitly worst slowest most unresponsive customer support i experienced. They limit world sizes below 7DTD normal setings so you pay more than other providers and get less and at worse performance.

I've been hosting an ArmA 3 server with Blue Fang Solutions for quite a while now. The first time I set the server up was on the 4th of July of last year, and despite the holiday, they had everything set up within a few hours. Just yesterday I went to install some mods so that me and my buddies could play on Takistan, and realized we would have to upload 17 GB of data to the server to be able to make it work. Well I couldn't do that because of my upload speed, so I put in a ticket. Sure enough, they downloaded all of the mods to the main folder and I was up and running before the end of the night. Excellent customer service, and I have personally never had an issue with the servers they provide. I would recommend them to anyone.

I was on gameservers.com, thought I would try another server on bluefangsolutions.com to test the comparison. I was impressed by the better hardware and customer service by bluefangsolutions.com that I deleted my accounts with gameservers.com and fully placed my 3 accounts to bluefangsolutions.com. Gameservers.com try to intimidate me in a lawsuit for cancelling and getting refund from paypal for services I was getting that I wasn't getting, only 4Gb of ram for "starvation mod" that they didn't mention I would need more., They wanted me to pay approx $100 per month to support "starvation mod" on another server, something I was able to do with bluefangsolutions.com for about $7 plus hosting, way cheaper. Customer service overall is awesome, I have been offered reduced prices to other hosting from "places" to try, yet bottom line is this, if happy, if not broken, why bother?? So far, this place is awesome!!