Blue Fang Solutions LLCReviews of bluefangsolutions.com

Had numerous instances where our Valheim server was just offline this past year, episodes of poor connection, players unable to connect. Unable to access file manager for around an entire day at times. Had to wait forever for things to not be a frozen mess. Wouldn't recommend.

Positive points. I want to highlight one positive point, and this is support. Support works here quickly, although not efficiently. If you're going to talk about life about politics, then you are here. They will be happy to answer any question here :) Negative points. I spent $ 40 on 7days to die server. I paid for a mod that was not working. I cannot install the mod itself, and I must inform the support about all the configurations, after which they load the game and mods themselves. And if the first time the support helped me, then the second time to change the mod, I was simply sent to order the service again through the website. The site here is made on the super-engine WordPress (I once learned PHP at school). Hello from the 20th century. Therefore, from what I understood, I was offered to pay another 40 dollars (although there was 0 in the basket), but I could not pay again since the cards stayed in the office. In general, I spent 2 hours figuring out who to ask for a change of fashion. I talked to support and tried to update the server, but I'm not ready to pay another $ 40 for this. I do not recommend the service.

Rented an ark server from these guys before, it's a sub-par service, slow support and they don't use tcadmin, their game panel is dated.

I signed up with Bluefang couple of days ago to run my own dedicated server with them. Player that have been playing on my server was making a big fuss about Bluefang so I decided to give them a go! Very disappointing to say the least! What they do not tell you on their flashy website is that they do not offer 24/7 support like most other game server providers. I ran into an issue with my game and waited for half a day before support replied to my ticket. It seems they open when they feel like it cause the first response i got from them was at 10am in the morning! A full 9 hours after I submitted a ticket for support. I also find their game panel/control panel not very user friendly so I really cannot recommend them as a provider of choice! Not good!

I was with bluefang, they are eh ok ..not fast customer support, server performance is pretty standard