Kathy S.
Shipping process needs improvement
I ordered a set of 4 printer toner cartridges and they were each shipped separately. I live in California … they have 2 warehouses in California, each less than 4 hours from my address, yet the shipment originated in Illinois. One of the cartridges is still in another city and has not been delivered. The only advantage is the price being about 10% less than other vendors. UPDATE: last toner in the set finally received damaged … asked for a replacement and I have to wait until the review of the damaged toner is complete. The 10% savings is not enough for me to ever order from them again. 🙁
