BluechipcelularReviews of bluechipcelular.com

SCAM!! DO NOT USE BLUECHIPCELULAR.COM It's been over 3 months since they received my phone and they keep making unreasonable excuses for why payment has been delayed.

Well I have now been waiting 3 weeks for payment and still no payment and now they have stopped returning my emails

Something seriously shitty going on with this company. I received a quote for selling them my used. I followed all instructions and mailed it into them. Never received the payment as promised. I have been attempting to follow up for months. Any answers. They stole my phone and have not paid me

SCAM! Don't do business with this company, they have already been sued by the State of Texas under a different company's name. They take your phone and either pay you half of what they promise or don't pay you at all and completely ignore you. Do your research people! All the good reviews are them writing them pretending to be someone else.

This is a scam business. They have kept my phone and have not paid me, nor responded to several follow-up emails or by phone. They will quickly send you the shipping label and correspond by email with courtesy in the beginning, but then they go dark after sending in your phone despite their promise to pay. Scam! 5/13/2025 Update: their run-arounds continue. See latest email thread below with me asking them several days ago for an update, with no response. They have effectively stolen my iPhone. This is for an order placed on 3/24 nearly 2 months ago. 0 star-rating if possible, this is NOT a trustworthy business. -------- On Thursday, May 8, 2025 at 02:00:28 PM PDT, DW wrote: Update? On Monday, May 5, 2025 at 12:56:47 PM PDT, Victor Barrera admin@ wrote: Hello DW! This is Jason, the manager here at Blue Chip! I will assure your payment goes out, if not, I will personally pay you from my own pocket! My salary depends on customer performance and we have never left a customer unpaid! With our next transfer I will assure your payment gets completed and I have you on top my priority list! Sincerely, Jason Blue Chip Celular From: DW Sent: Thursday, May 1, 2025 12:18 PM To: Victor Barrera admin@ Subject: Re: Order status? (#xx-xx-xx-xxxxx) Hello, what is going on with my order?? Are you running a legitimate business or scamming people from their phones...??? At this point, I am assuming the latter unless I receive a response soon and will report your scheme to the authorities. DW On Saturday, April 26, 2025 at 09:49:44 AM PDT, DW wrote: Hello, can someone provide an update on my order? It has been several weeks and no payment has been received! DW On Thursday, April 24, 2025 at 04:35:58 PM PDT, DW wrote: Hello Victor, can you update on this order please? I have yet to receive payment. DW On Monday, April 14, 2025 at 06:43:44 PM PDT, DW wrote: Hello, yes the Zelle is correct. Thank you for the update. DW On Apr 14, 2025, at 6:33 PM, Victor Barrera admin@ wrote: Hello DW, Sorry about that, we have been a bit backed up! I am reviewing the video of the inspection and we did see some light wear on your device. I see you are a new customer, and after reviewing the video, the wear was not too bad. I am going to go ahead and push you through for the full amount! Upper management approval should be by tomorrow and we may finalize your transaction! �� We have you via Zelle at xxx-xxx-xxxx, correct? Please advise! Sincerely, Blue Chip Celular From: DW Sent: Wednesday, April 9, 2025 5:37 PM To: Victor Barrera admin@ Subject: Order status? Hello, can someone provide an update on the status of my order/payment? Thank you, DW On Tuesday, April 1, 2025 at 02:51:18 PM PDT, Victor Barrera admin@ wrote: Hello DW, Yes, we did receive it yesterday and put into processing today! I will go ahead and notate your account for the new customer bonus & we will update you as soon as our inspection process is complete usually lasting between 3-5 business days as of late! Hope this helps! Sincerely, Blue Chip Celular From: DW Sent: Saturday, March 29, 2025 6:44 PM To: Victor Barrera admin@ Subject: Request: $10 for 1st time customer Hello, I'd like to claim the $10 offer for new 1st time customers, for the below order I shipped. Order #: xx-xx-xx-xxxxx Tracking #: xxxx-xxxx-0338 Payment Details: Zelle xxx-xxx-xxxx Fedex tracking indicates the order is scheduled for delivery on Mon 3/31. Please advise/confirm. Thank you! DW On Tuesday, March 25, 2025 at 05:32:16 AM PDT, Blue Chip Celular admin@ wrote: Order Confirmation Your order successfully placed! Hello, DW Your sale order number is: xx-xx-xx-xxxxx Please quote the above order number in any communication with us. Track My Order Order #xx-xx-xx-xxxxx Placed on Mar/24/2025 4:39 pm Billing Information Payment Method Zelle Shipping Information BlueChipCelular.com LLC 620 E. Pecan Blvd Mcallen, Texas 78501 us Shipping Info: Shipping Method: Print A Prepaid Label Item(s): iPhone 14 Pro Quantity: 1 Price: $465.00 CARRIER: Unlocked, CAPACITY: 512GB, CONDITION: Mint, LOCKED STATUS: No Locks Sell Order Total: $ 465.00 Shipping Insurance: -$ 20.00 Total: $ 445.00 © BlueChipcelular @ 2024 All rights reserved 620 E. Pecan Blvd, Mcallen, Texas 78501, us

4TH UPDATE: June 3rd: “ Hello, We regret to inform you that, due to a series of recent setbacks—both internal and external—we are likely moving toward closing our operations. Please be assured that your outstanding payment will be fulfilled in full as we begin the next steps of this transition. Thank you.” SCAM COMPANY. Good luck to anyone like me waiting to get paid from these people 3RD UPDATE: May 20th I received the following text message. “I apologize for the delay — we did get backed up. However, rest assured that we’re just waiting on a transfer to complete. I’ve been notified that it should be in within approximately 4 business days. Thank you for your patience!” I HAVE STILL NOT BEEN PAID 2ND UPDATE: 9:54 PM on May 11th and I have not been contacted again since they asked me to remove my review in exchange for payment. I have not been paid. Update: The company reached out after seeing this review and apologized for the delay. They offered to pay me that day (Friday May 2nd) with an additional 5 percent on top. I agreed and awaited payment. As of today 5/7 12:34 pm I have not been paid or received any additional communication Blue Chip Celular has been in possession of my two phones (iPhone 14 pro and iPhone 14 Pro Max) for 92 days. I sent them the phones in response to a quote I received and in exchange for the phones they were to provide me with 992 dollars. Since their receipt of the phones they have given multiple excuses as to why they cannot fulfill my payment such as a death in the family, workers are on spring break, new legislation that makes it difficult for them to receive transfers and funds and thus, cannot pay their clients. I have asked repeatedly for them to send the phones back if they do not have the funds to pay for the transaction. They have not sent the phones back. One month after receipt of my phones they sent me a partial payment of 300 dollars. After another month and a half of no payment I started copying my lawyer on the email exchanges with the company. They sent me a second partial payment of 300 dollars. Since then they have not responded to a single email or text that I have sent requesting updates on the status of my final payment(s). I have been effectively “ghosted” Today is the 92nd day in which they have been in possession of my phones without having paid the transaction in full.

SCAM!! Sent two brand new iPhones and it’s been 2+ months. They sent me 2% through Venmo what is owed to me for the brand new phones I sent them. Every time I reach out, they only reply days later through text “our funds haven’t been released yet, sorry for the inconvenience”. DO NOT SEND THEM YOUR PHONES!!!!!

After being lowballed for my phone, we finally agreed on a price. I received half of the payment 2 weeks after shipping my phone...I am STILL waiting on the other half! This has been going on almost a month!!! Beware of this company!! You will never get anyone on the phone and all you will get are excuses why your payment hasn't been sent yet!! They're scammers and have horrible customer service!! DO NOT USE THIS COMPANY!!! GO SOMEWHERE ELSE!!!