Callah B.
Swindled
Swindled! Ordered a dog bed, received a confirmation email, and then never received item (it’s been 4 months). Tried to email them multiple times with no response.
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bluebench.myshoppify.com (bluebench.myshoppify.com) has 75 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Callah B.
Swindled! Ordered a dog bed, received a confirmation email, and then never received item (it’s been 4 months). Tried to email them multiple times with no response.
Diana N.
If I could give it 0 stars I would. I ordered 2 beds for my dog and cat. Received an email that the first one was shipped. That was in March. Ordered the second one at the beginning of April. Never received anything from them but they sure took the money from my account. I called my bank yesterday and spoke with the resolution department after a 3 1/2 hour wait on the phone. (It was worth it to get my money back). The bank is refunding my money and going after BlueBench for the money. CALL YOUR BANK, EVEN IF YOU USED YOUR DEBIT VISA LIKE I DID. We’ve been ripped off and they should be ashamed of themselves. I don’t know how they make any money if everyone that is ordering is getting the money back from their banks or card companies. Maybe they’re counting on people just thinking, well I got ripped off and that’s that.
Sharon C.
Same experience as everyone else leaving a 1 star review. DON'T SEND THEM MONEY!!! Contacting my card company tomorrow.
Deneen C.
If I could give it less than 1 star, I would! Ordered 2 dog beds in March. Inquired in April about them was told they were backed up due to COVID. a few weeks later was told they shipped; then was told “to call my post master to find them” (???). Last 4 or 5 emails have gone unanswered. Now trying to file a fraud complaint w credit card company. DO NOT BUY FROM THIS COMPANY!!
bkstr
SCAM - Same as the other experiences - ordered two dog beds at the end of March - quickly received a not advising they had shipped. Followed up and received a note that they were backed up due to COVID. Still have not received after many a follow-up. Just got off the phone with my credit card company to dispute the chargers. Suggest anyone who paid with credit card do the same. Knew it was TOO GOOD to be TRUE
Klbrown
Ripped me off. Report to FTC and if enough people complain, we could get our money back.
Melanie P.
SCAM! I ordered an XL stress relief dog bed in March. It quickly said it shipped, but there was no tracking and it never arrived. I emailed the company and received a response on April 24th that they were backed up and I would receive my product in 2-3 weeks. They also stated they would check the logistics regarding my order and get back to me. I have sent several follow up emails but have received no other response. Don't waste your money!
Karen Peyton L.
If I could-I would give the no stars. Don’t deliver product, won’t respond to emails. My dog bed was “shipped in April”, no dog bed and it is June. Don’t give them your money.