Alex
I wish I looked at these reviews prior…
I wish I looked at these reviews prior to ordering as I have been dealing with the exact same issue. I ordered a Blanket in February for Valentine's day, 3 months pasted and nothing arrived, I later had it rearranged and sent to the address again. At the time customer service was really lovely and attentive sending me big emails. 6 and a half months later, no blanket, no update, and money out of pocket. I sent an email 2 weeks ago requesting a refund and received a single line email back, 'whats you order number'. I still have not received my refund and requested twice to be updated, met again with a single line, 'it takes about 10 business days' - its been 14... Shocked to see how quick the customer service changed in response to the companies mess up. Please, can i have my $84 back?




