nick S.
I am truly disappointed
I am truly disappointed to find myself the victim of this scam at my age. Upon receiving the two blankets I purchased, I observed that they were significantly smaller than depicted on the website. I initially suspected that the discrepancy might be due to the included free "mystery gift," which I now consider to be an unreasonable expectation. I attempted to contact customer service twice regarding these issues; however, I received no response. Furthermore, it is unfortunate that there is no option to speak directly with a representative via telephone. Regrettably, this experience has led me to the conclusion that I will not place any future orders with this company. Additionally, the shipping process was notably slow.
Response from Bloomie BlanketsMar 15, 2026
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide. During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created. We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience. Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you. Thank you again for your feedback, and we hope we can turn this experience around. Warm regards, The Bloomie Team