BloomexUSAReviews of bloomexusa.com

Awful service. They wrote an email to ask for an extra 15 $ just to get the order done, then never reached out when I asked if it was a scam. Cut to the day the bouquet ordered was supposed to be delivered and no progress, no email, nothing. I'll have to ask my bank to dispute the charge, I guess that's what I get for not checking reviews prior to ordering. Massive scam!

If I could leave less then 1 star, I would. I sent a basket as a gift and it contained dollar store type-product. No name brands. Mostly Turkey and Poland products. All extremely stale and hard and inedible. Very embarrassing!! After spending over $120 they offered a $25 credit to Bloomex. Ha! More horrible than I can express.

I wish I could give zero stars. I ordered flowers for a friend to be delivered yesterday. I then get an email overnight saying they need an extra $10 to deliver to that addresss or they can refund me. I contact them via live chat and ask for the refund. i speak to someone who tells me they need to escalate it and can't confirm a refund and to wait for an email.

Zero stars. Terrible service. I placed an order that was supposed to be delivered today, but I never received any updates about the delivery. I called multiple times, and the customer service representatives did not apologize or try to make the situation right. Instead, they kept asking me to call back and forth just to cancel the order and request a refund. Very frustrating experience and poor customer service. I would not recommend ordering from Bloomex.

Extremely poor customer service. If you ever want to deliver flowers do not use this service! They failed to deliver my flowers and then customer service was very unproffesional and rude.

I ordered a Christmas hamper on 9th December for delivery on the 17th. I was told it had not arrived by the 21st so contacted customer services who said they would check and get back to me. Nobody did, tried several times with same result, eventually asked for refund so I could try elsewhere only to be told that as the order was confirmed I could not cancel or have a refund even though it is not Christmas Eve and no one knows where the hamper is. Do not recommend these people at all.

I wish I read the reviews before I placed the order. I have used them in Australia plenty of times with no issues. It is 3 days later and I still do not have the flower delivery I paid for and customer service are not helpful just keep telling me they need to follow it up with a supervisor or their courier company. I would not recommend at all. Completely shocking service.

THEY DON'T DESERVE ANY STARS AT ALL!!!! I ORDERED ROSES AND FANCY CHOCLATES (WHICH SHOWS ON THEIR WEBSITE). THEY GAVE ME 2 ROSES AND SOME CHEAP FLOWERS. THEY ALSO DID NOT GIVE THE CHOCLATE BASKET THAT THAT WAS SHOWN ON THE WEBSITE I ORDERED. I PAID EXTRA FOR THE CARD AND THERE WAS NO CARD GIVEN. BLOOMEX IS A SCAM!!!!