Duncan
Independent Jewelers
Independent Jewelers Currently having a problem with Independent. Took a Tissot watch in for repair. Got a call saying they couldn't get the part ...(water tight gasket) but if I wanted a new watch they'd give me a 30% discount on a new one in exchange for my old one. This the second time they made me an offer to 'buy' my watch. I declined this time too. My watch was a gift. It sat in the original box mostly only being g worn on special occasions. So they call me ... the watch can be picked up. Un repaired. But when I get home and go to put the watch back in the box ... this watch is a dirty scratched up piece of crap. My watch was pristine and seldom worn. Going back Saturday March 30 to get it sorted. Wish Independent luck ... they get my original watch back to me. Obviously I'm disappointed because I just blew $5 grand there 2 weeks ago on a ring for my wife. So I go back to the store ... but they have all the matching photos and paperwork ... so I'm perplexed because my watch was never in the condition of the watch I have now. There's nothing I can do. But I pretty certain I'm not shoppong there again.
