Macole M.
I began working with Charlie at Block…
I began working with Charlie at Block Equity last year to secure a business loan. After a short time working together, I was approved for a smaller loan. Charlie was very persistent and stayed on top of communication during that process, which I appreciated. The loan requires weekly payments, which is not ideal, but my business has been able to maintain it without issue. Charlie explained that once I secured this initial loan, we would then push for an SBA loan, use it to pay off the smaller loan, and move to a more manageable monthly payment while allowing me to expand my business. However, shortly after I secured the smaller loan, communication stopped completely. Charlie went ghost. I left a review at that point, and only then did he reach out to apologize. I accepted the apology and decided to continue working with him toward the SBA loan. After about a month of working on the SBA process, I reached underwriting with the lender. At that stage, the loan officer needed financial projections. Unfortunately, both Charlie and another representative completely stopped responding again. Because I did not receive the support needed to complete those projections in time, my SBA application was ultimately denied. As a small business owner actively trying to scale, this was extremely frustrating and disappointing. I relied on Charlie and Block Equity to help guide me through this process, and once again, the lack of communication caused a major setback. At this point, I take responsibility for trusting the company a second time, but the experience still fell far short of expectations. I’m sure I’ll receive a call about this review, but I will not be taking it down. Due to repeated communication delays, I will also not be moving forward with Charlie or Block Equity. My advice to anyone considering Block Equity: make sure your QuickBooks, financials, and projections are fully prepared before starting the SBA loan process. They may connect you to lenders, but when it comes to hands-on financial support or follow-through, I would not rely on them.