BlissyReviews of blissy.com

Very disappointed with the customer service. I contacted Blissy to report that after a few months the zip had broken and the seams were fraying. I had followed the washing instructions correctly. After several emails, they have done nothing! Such a poor reaction to a high-cost item!

The ads are a pestilence and a plague; they are trying to hypnotise into buying. Sad folk...nasty comments about wonderful cotton!

I ordered 4 Blissy pillowcases and always washed them the correct way then drip-dried. Not once did I ever put them in the dryer. I took very good care of them! The zipper broke off one of them leaving it useless. For the amount of money each pillowcase cost, I expected better quality so contacted customer service and was told that since it's over 60 days and I hadn't purchased their Lifetime Protection Plan (which I was totally unaware of) they could do nothing to help me! Customer Service is awful!!!! Since when do you have to purchase insurance on a pillowcase????? DO NOT BUY from this company!! They obviously don't care about their consumers or have pride in the product they sell. Very disappointing.

I ordered 1 pillowcase received 4 and was charged for 4. I can't get ahold of customer service. The return policy is awful, if I send them back I have to pay for their mistake. DO NOT ORDER FROM THIS COMPANY. Oh and by the way the quality is very poor.

I have ordered a pillow case as a birthday gift for my mom but they failed to put correct address twice (after they confirmed my address again). It was ordered right before New Year’s day, and now it’s mid February. The email responder was very quick to answer, yet failed. I tracked the package and once it was delivered to wrong address which I phoned the local post 4,5 times and I had to go to that address and check. Next, I traveled far to the post office to get it before it is sent back to the sender as they said the addressee was not confirmed, but I was late, gone through all of it for nothing twice. So I am done. I am seriously disappointed. I wouldn’t recommend to anyone.

Awful customer service, product good but so are other Uk products of the same quality . Buy from the uk then you will know it will arrive in a reasonable time scale and not 3 months and many emails. Complaints procedure non existent stick to Uk delivery and not USA as consumer rights protected

I hadn't realised that this was not a UK company. Ordered a birthday present for my wife in Jan and it has not even been dispatched. Avoid

I'm pretty sure the reviews they have online are fake. I can't find anywhere to leave a google review which makes me think it's suss. 2 failed deliveries, which I found out they didn't put the right address in even though I supplied the right address.