BlissyReviews of blissy.com

DO NOT buy from this company. They charged me an extra $500.00 and I called to cancel and they did not. They I had to pay $22.00 to return the items I didn't order. I emailed them to ask for a refund and they don't care. Terrible service. I now had to call my credit card to refute these charges. Get a pillowcase from a reputable company

Ordered some pillowcases as Christmas gifts. The quality was fine, but the customer service was not at all what I expected from a company selling expensive, luxury items (or any items for that matter.) Here's what happened- Immediately after placing my order, I realized I had made an error in my item selection. I picked the wrong pattern pillowcase, but my payment had already gone through. I immediately recognized my error and emailed blissy customer service. I was incredibly relieved when I was told that the item could be changed and the agent verified the order would be fixed prior to shipment. Then, without any follow up, I received a notification that the order was shipped without being corrected, and there was nothing they could do about it. Why tell me it would be resolved then? After receiving the package, weeks later, it was indeed the incorrect order. I again contacted customer service and sent them screenshots of my original communication where I was told the order would be corrected. No solution was offered other than for me to send back the incorrect item, at my expense. Shipping was so slow, I knew there was no way I would get the replacement in time for Christmas. These are not inexpensive items that were purchased, but the customer service was terrible, confusing, and extremely disappointing. I would not recommend purchasing from this company. Terrible waste of time and money.

I purchased countless blissy pillow cases and gifted them after loving the product. I soon found out the pillow cases begin to tear at the zipper and reached out to the company without replacements or recourses. The product cost too much not to have a guarantee beyond 90 days. I had a pillow case in every color so used them in intervals, which is why I reached out to the company. After they stated they couldn’t replace them, I sent them back to the company headquarters postage paid by me to show them their product

Order took literally forever to come and they had sent the wrong item. I immediately called and spoke to a less than friendly person who sent me a return label and said the error would be corrected as soon as they could get to it. Even though I returned the incorrect item, I still haven't received the correct item I originally ordered. I expressed in my call that I needed the item quickly because I was leaving for a long trip aboard. Obviously my urgent need wasn't important enough. The Blissy thrill is gone away for me.

For starters I have not received my order

Customer service is not helpful. I ordered 4 blissy pillowcases. I ordered them in pink, but on the order form it showed up as “”white.”. When I wrote immediately to correct this mistake, I was told in order to “upgrade” I had to pay $5 extra per pillowcase. I did not order them in white but I wrote and told them to send me a form in order to put my paypal information down…..and haven’t heard back.

Quality is horrible. I have bought 4 of these for home and also bought gift sets. Cases’ zippers frayed. Silk split. Customer service is horrible.

The pillowcase has shredded on each end after careful handwashing and drying and I have only had the item for 17 months. Because I don't contact the company within 12 months the only offer was 25% off a new order. The damage clearly stated well before 17 months and I explained that I tried to repair it myself which failed. I wasn't looking for a free replacement however a greater discount would have gone a long way. .My final email stating this was ignored. This isn't my first silk piece and I had never had an issue until now. This was my first purchase from Blissy and will be my last Faulty product and bad customer service, very disappointed. The only useful reviews are honest ones, good or bad.