BlissyReviews of blissy.com

Purchased king blissy pillowcase for 89dollars ,yea not to smart but was taken by 60 day return policy. Fully expecting a full return only to find out that if you dare use it, you will not get a full refund. Called customer service to get some answers. They need to look up that word in dictionary!! Anyway,the pillow is ok but the price sucks as I can buy Amazon ,same pillow 30.99 dollars with free returns and credit for full amount!! This company will never be an Amazon as they don’t have a clue about customer service!! You are never to lose to be stupid!!

Blissy in my opinion is a scam; if nothing else they are the worst company that I've ever purchased from. And I believe this review just like my emails and phone calls will go unanswered. The website charged me way more than it claimed it would, but that's on me for not noticing it was about $40 more. The pillowcases (I ordered two of them) is not special and did not do as claimed on their website- I'd been better off buying a pillowcase from Goodwill. I wanted to return them, but Blissy hasn't returned either of my emails from May 6th or my phone messages May 14th and May 17th. No, I've called other times but they never answered the phone and I didn't leave a message on the other call attempts. My next step is to complain to any site that their ad appears on and the BBB. Notice, their website won't allow a person to enter a review on their site, but there's lots of reviews. I think they write them, not customers

The Blissy Pillow Cover ZIPPER BROKE,came off the cover.I was told to SEND PICTURES,are you serious.I called a few days ago ,she asked for my order #.NOT sure where I put it,you must have it on file. Would you make time to do that. Reading comments I"M not the only one with a broken ZIPPER! PLEASE REPLACE MY BLISSY COVER,I would think that is the least you can do.

This is a 1 star because zero is not an option and the box was nice. My black silk sleep mask arrived in the mail yesterday and I couldn't have been more excited. Opening the packaging, the little gift box, the special paper built the excitement. Silk sleep magic, I thought. Worth $50 for the comfort, the luxury, the SLEEP, I thought. But it was thinner, not as cushioned as I was expecting, about 1 cm thick. Narrower, too. 22 momme...maybe? It's literally the most uncomfortable, poorly designed sleep mask I've ever put on. And it lets loads of light in. The non-adjustable scrunchy elastic band is too short, making it way too tight. So tight that it pulled the mask back into my eyeballs, pressing onto them, squishing them enough to be headache inducing and vision impairing. So tight, that the mask folds outward, leaving a big gap of light in from the bottom. No way to get full coverage. Now that I look at the promo photo on the main website more closely, I can see that the elastic is pulling too tightly at the edge of the mask, showing little stretch folds. I should have looked more closely before ordering it, but I fell for all the glowing promotions. The only way that mask would help anyone sleep is by cutting off blood flow. I'm so, so, so disappointed, and so relieved I didn't send these as gifts to anyone for as I had originally planned, because I'm not sure they would have told me how much the product falls short, and even if they did, it would be such a hassle to get them to return it - not much of a gift when it's really just a problem. Now I need to embark on the return process to California. The carbon footprint made by this crappy product before it comes to rest in a landfill will be notable.

Horrible customer service! Order was put “on hold” for a week without notifying me yet charged me for the item, which was a Mother’s Day gift for my mom. Had to talk to 4 different people, emailed Blissy 3 times and left a voicemail (never got a response.) They finally offered a $7 refund, and the manager said, “What do you me to do about it?!” My order is still floating around in oblivion somewhere.

We ordered four pillow cases and two of them were defective. We returned the two that had issues and they only refunded 39% of the money even though we returned two of the four identical pillow cases. Now in trying to contact them to resolve the issue they will not respond. The phone rings forever unanswered and emails take a long time to get a respond. I would not order from this company again.

I placed an order with blissy several weeks ago and I could tell via the Shop app that my order was shipped by DHL. I can also tell by the app the DHL outsourced the local delivery to a company called TForce. I can tell by the app that TForce attempted delivery twice but no delivery tag was ever left. No number to contact them was ever left. There are no updates in the shop app since the last delivery attempt (April 28). It’s now May 5. I have found a contact email for TForce and emailed them via their contact form. They emailed me back and said they gave the package back to DHL. I emailed DHL (twice) with all of my package details asking how I can pick up my order and after 4 business days I haven’t heard anything back. I emailed blissy to find out what is going on. They emailed me back to say DHL was shipping my order back and asked if I would like them to reship. It took them longer than 48 hours (their estimate to respond). Their response did not include any accountability or even really basic customer service niceties. Very unprofessional especially considering what they charge for their products. If I hadn’t emailed blissy and taken the initiative, how would I even know what happened to my package. Very disappointed.

DO NOT BUY UNLESS YOU LIKE WASTING YOUR HARD EARNED MONEY. I bought two of these rubbish pillow cases and quite honestly they are lucky I gave them one stat but you do not give an option of none. I have been sleeping on mine for two weeks. The first thing I noticed is the cases are very poorly made probably in a seat shop some where and the silk quality is very poor and thin. They probably cost pence to make. MY sleep has not improved. I still sweat in the night and my hair is a proper mess in the morning still. No visible difference to my skin either. Just what about their claims is actually true? These are not some sort of miracle they are infact over priced, poorly produced bits of tat.