BlissyReviews of blissy.com

My wife just wanted two pillow cases. The online ordering was so complicated that she ended up ordering a lot more than two. Blissy didn't catch the mistake, so they ended up shipping us $525 worth of merchandise. We called - customer service told us to ship it back. And, the rep warned us that if we canceled via the bank that Blissy would stop helping us cancel the order. Rep wasn't rude, just a little snippy. I told her that she should show her boss the bad reviews (here and elsewhere) so he/she will see the need for better training.

My experience with Blissy I ordered a pillow cover and with in minutes decided that maybe I didn’t really want it so I called customer service and explained that ordered prematurely and would like to cancel the order. The customer service representative said no problem they would cancel the order and I should see a reverse charge on my credit card. I waited a few days and nothing was reversed yet , two days later I get an email notification from Blissy telling that my package has a tracking number and they will send me another notice when it’s shipped. So it appears that when I called to cancel the order the service representative told me she would cancel it but instead let the order go through anyways… pretty sad they have to stoop so low to sell their pillows cases… I am one very unhappy person and this company shouldn’t be in business with dirty tactics like that, basically stealing peoples money

BEWARE : I experienced execrable customer service . Total disappointment . Plus BEWARE buyers in U.K. : ‘ standard size ‘ is an American standard and 10 cms SHORTER than a U.K. standard . I got bitten by this and Blissy charmlessly refused to acknowledge that reference to ‘ standard ‘ for U.K. buyers could be misleading and refund postage for return of an item which cannot be used on U.K. standard pillow . No reaching out to customer in understanding or acknowledgement of this issue .

Ordered 2 gifts and Didn't receive either order. We ordered 2 gifts a month apart and all Blissy did was take our money and didn't send either gift. When you call they don't answer or return messages. Nice ads but nothing to show for money spent $79.95 in April and $79.95 in May. ZIPPO in RETURN.

This company is horrible to deal with and the product feels the same as any other “silk” pillowcase. They are expensive , they do not help with returns. I tell everyone not to buy from this company . They will not return anything that is opened. How can you decide before you try it . Just horrible experience

I ordered exactly a month ago and still have not received the product. Tracking # shows it never left the original facility in California and has some kind of “exception” — Customer service is not replying to my emails. I commented on one of their Instagram posts, and they said to send them a DM. I’m still waiting for a reply to the DM and they deleted my comment from the post. I genuinely started to believe they were a scam, I waited 2 weeks with no reply from customer service. I started to find several other posts and reviews about the poor quality of their products and the terrible customer experience like mine, that others had encountered. I filed a complaint with the BBB, and made a public social media post about how I was being ignored, I don’t know which of these actions finally caught their attention enough to care but I was contacted the next day with a status update and the option to reship or receive a refund. If the 5-star reviews aren’t paid or doctored, then they just have a seemingly great product (that I never had the chance to evaluate myself) with very poor business ethics and terrible customer service based on my experience.

One wash and the pillow case is essentially useless and uncomfortable. Overpriced and low quality.

I went to order 1 pillowcase from them and backed out of their payment BUT I did enter my card. I didn't confirm and sent them a cancel my order just in case. I received a message that said "we're so excited". Then I received 4 king-size pillowcases to the tune of $217.88. I got a refund but not the shipping cost. They are a scam for sure. I filed a complaint with the BBB. That's the only way you'll get things settled. Never again with this internet crap. L'ange is another one to stay away from.