BlissyReviews of blissy.com

Horrific product, horrific company, and incompetent customer service. Received four pillowcases over £130, two within 7 days had mould spores. Contacted Blissy who sent washing advice, followed washing instructions, did not remove the stains/spores. Contact Blissy again, was then told that because I had washed them, they would not accept returns. I complained via email for two weeks and finally received a refund for one pillowcase, another two weeks of complaining and i received a refund for the second pillowcase and the return address to send back the other two unused pillowcases (at my own cost £18.89). I returned them on 27.5.21 and by 7.7.21 I had still received no refund. Blissy had received my returned items on 2.6.21 so over four weeks later and I was still waiting. Emiled again and again and they would not confirm they had been received. Tracking numbers all provided and screen shots of delivery receipt etc. In the end I opened despute with paypal, Blissy were still not admitting they had receoved so I escaluted the claim so that Paypal would step in and support my complaint...and after an additional two weeks I received the rest of my money. Don't fall for the hype, don't waste your money, time or sleep on this comapy. Dreadful from start to finish.

I ordered two dresses from bilsuppy, when they arrived eventually after 3 weeks. They were a completely different colour, material and style to the photograph. When I asked to make a return and get a refund I was only offered 20% of my money back. Do not order from this website

After only a few washes, the white pillowcase is a dingy yellow and looks terrible when used with white sheets. I followed all recommended washing and drying instructions. I wrote to the company to ask if there was some "trick" to keeping the pillowcase white, but they repeated the washing instructions that come with the pillow. I sent them photos showing the discoloration, and they claimed it was not discolored, though the color is clearly not the same as what they advertise as a white pillow on their website or what it was when it was first delivered. I certainly would not purchase this product again.

Don't order Blissy products if you live outside the US. Very poor delivery service. I ordered a product on June 23rd. By July 2nd it still had not even left the US. Its now July 11th and no update on where the products are.

Was looking thought checkout, messing with the coupons and suddenly payment went through without me accepting+confirming. I called went to voicemail 6x, emailed them stating I put an order through without the coupons and with the wrong address and asked them to cancel order, they say no problem send us the coupons and we will deduct it for you, I said fine I was looking into buying one anyway, sent them the coupon code and asked them to send it to a different address because it was the wrong one. Back and forth I reminded them to change the adress again, lord and behold I receive a tracking number with the wrong address. Called them and ask why the address wasn't changed since I've exchange email with them a couple times reminding them to change it before the shipment went out, told me their system is down they will look into it. Get an email saying the package is sent to this "wrong" address on this tracking #, not even an I am sorry. I just lost $$$ because they did not fully read my email ? DHL courrier will change address if the sender request it not if the receiver request it.

I placed an order over a month ago and I’m still waiting. The tracking number they provided no longer exists. I think this company is a scam.

This is definitely the most amateurish, rude and inefficient company I have dealt with. I would love to rate the product but I received neither the product, £72 worth of product, or an apology for it's non arrival. I first ordered on the 4th May and have DHL tracking to prove it arrived in Uk. After that nothing and desultory help from Blissy. After further contact from me, allegedly a second package was sent at the beginning of June. I've heard nothing!!! After the stipulated delivery time of 15-20 working days have elapsed, I am writing my trustpilot review to prevent others going through a similar stress. I have all of the few emails relating to my attempted purchase and will be passing them on to barclaycard to pursue on my behalf. Blissy were made aware of my plans 4 wks ago and have not responded. If I could rank with no stars I would. Absolutely abysmal example of customer service and no matter how good the product I feel there are other suppliers who are pleasanter, and cheaper to deal with.

Absolute joke of a company, I originally purchased one satin pillowcase, after confirming the one I got to the confirmation page where they asked me 4 times if I’d like to add more pillowcases for a deducted amount I clicked no each time and then next minute I’m being charged for 4 cases for a total of $256. I’ve emailed them multiple times and never heard back so now I’m disputing it with my back hoping for a refund. Pretty sure all there reviews are BS. Scammy company