BlissyReviews of blissy.com

Unfortunately aside from this company’s young-sounding, unprofessional and rude customer service (multiple hang ups) and their inability or unwillingness to correct an order mistake, our credit card information (last used to make a Blissy purchase) appears to have been stolen and used. Fortunately we were able to reverse charges. Be warned.

Not one to leave reviews but......I ordered 2 sleep masks before Xmas to arrive before Xmas. To be fair, had they not been lost (in the UK) I would have received them. However, after saying they would replace them on the 31.12.21, I have heard nothing after requesting the tracking number 3 times since. Now its 14th Jan - still heard nothing and nothing has arrived. I know it isn't their fault it got lost in the post over here, but a bit of customer service isn't hard. £40+ down the drain and no Christmas Present for my Mum!

This Company is an absolute nightmare. They debited my account straightaway .....and then nothing. I have sent endless e mails.....all of them ignored. I have raised a dispute with my card to try to get my money back. AVOID AT ALL COSTS.

I wish I had read these reviews before I brought from Blissy. I ordered a red pillow case waited 3 weeks to recieved a text say it had been delivered.Which it had not😡I then had to spend hours trying to find out where it was and the stress it caused.I then found out it had been delivered to Kent I live in London.wrong post code on the parcel. I did recieve a refund.I then brought a lovely silk red pillow case from M&S for half the price.lesson learnt buy from a british based company.Also got one from John Lewis no problems with either.arrived in 3 days.😁

Blissy Pillowcase Operation is a SCAM!! I placed an order for what I believed to be "one" pillowcase without the opportunity to review and confirm my order. A little later I received an order confirmation for 4 pillowcases and a charge of $179.88 to my credit card. I called the supposed "customer support" phone no. twice. A prompt was the only contact with a request to leave a message which I did and no customer support employee returned my call. I replied to one of Blissy's emails in an effort to correct my order only to receive an email stating no adjustment could be made as my order was currently in the shipment process with a tracking number. However, Fed Ex had no record of any tracking #. If I should receive the order I intend to return it and have initiated a dispute with my credit card company. A complaint to the Better Business Bureau is my next step. Do not get caught in this SCAM!!

Do not buy from this company. They do not do what they say they will do on their web site. Do not be fooled. They will take your money immediately and despite what they claim, they will not ship straightway on receipt of order. But they WILL take the money from your account immediately. You will not get your money back, despite having no hope of receiving the item you order in the time you calculated it arriving. I ordered from them believing they were a UK business. They are not, they are in California, but the web site implies they are in UK. A badly run and badly organized company. Their customer service is awful. Generic emails. I wasted my money and time on them. Don't be conned. Avoid at all costs.

Ordered scrunchies for my daughters for Christmas on 26th November (would not have ordered if I had known they were in America). Tracking was slow to update but there was eventually some movement and the package appeared to have arrived in the UK on 9th December. Nothing has happened since then. The initial couple of emails I sent were responded to quite quickly saying it was on its way. My latest email requesting a refund has not been responded to. I actually don't think it's a scam, just an incredibly badly run organisation with shocking customer service. Any other company would have had a replacement order sent ASAP, or at the very least a refund. Update: after escalating through PayPal Blissy told me my order was lost in transit, and I received a refund today.

Posted to completely the wrong address, still haven't sorted it out. Been in touch with delivery company dhl/yodel they wouldn't talk to us as it had the wrong address!! Useless.