Colleen
The zippers ripped out on both my…
The zippers ripped out on both my pillowcases, but after much back and forth, the company only replaced ONE of the cases. I needed two replaced. What am I going to do with just one?

Blissy™ is the best kept secret of super models, hair stylists, beauty experts and dermatologists around the world. Experience pure bliss with the Blissy ultra premium 22-Momme silk pillowcases and accessories.
Blissy (blissy.com) has 5,776 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
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Showing 869 reviews with 1 star · Clear filters
Colleen
The zippers ripped out on both my pillowcases, but after much back and forth, the company only replaced ONE of the cases. I needed two replaced. What am I going to do with just one?
Adrianna D.
all my blissy pillowcases have ripped at the zipper seam im very gentle and only wash by hand. for $50 a pillowcase should have a better seam im so aggravated
andy R.
Terrible customer service. I attempted to return the pillowcase and they gave men nothing but a difficult time. Id highly recommend getting a silk pillowcase off amazon, its a quarter of the price and the same quality and a lot better customer service.
Angela M.
Wish I had read these reviews before placing an order with this company as I would have def avoided them. My order was placed and paid for but not received, customer service awful no refund granted or replacement offered!!!!
Thelma C.
Not only does their customer service suck when you don't have a problem.. wait until you do have a problem!! Washed in cold water/gentle cycle and air dried.. My pillow case was ruined.. Reached out to Blissy and no warranty or replacement.. just an offer of a 25% discount.. Horrible customer service...
Lyne
Order 1 pillowcase on December 31st on their website. Gave my credit card # and after that it showed that I purchased 4 pillowcases. Total price approx. 230 Cnd$. Tried to contact them numerous time by phone and e-mail to cancel the order without any luck. Looks like I was scammed. Credit card payment was applied and I am still waiting for the order. Either I was scammed or they have a very bad customer service. January 26th, It is not a scam but bad customer service. I have just finally reached them by phone and was able to speak to someone. The order was never sent out because they were out of order. They could have let me know. Anyway, was able to cancel the order.
RaeRaye
SCAM SCAM SCAM! So shady their phone line doesn’t even work! It continues to ring then disconnects you! They delete all the negative comments on social media to fool others. I’m sure most of their positive reviews are manipulated and fake. They don’t even send you a email confirmation of your order. We ordered early December and received a FAKE TRACKING NUMBER days later. The package had not been received by USPS a month later.
Erica
Dreadful service! I ordered on Nov 27th, I didn’t get the product until Jan 12th ! When they did arrive the pillowcases were identical to ones I already had that cost me half the price! Definitely would not recommend Blissy, customer service is awful, delivery is a disaster & there are much better products for a better price out there