BlissyReviews of blissy.com

Very expensive for the minor results of using silk pillowcases. I feel that my satin pillowcases that are much cheaper work just as well

BUYER BEWARE. I BOUGHT 4 PILLOWCASES FOR 199.88 BY MISTAKE AND RETURNED TWO AND WAS ONLY REIMBURSED 59.98 FOR THE TWO I RETURNED. SO WAS CHARGED 139.90 FOR TWO. BE CAREFUL WHEN BUYING FROM THIS SITE. THAT WAS A PRETTY COSTLY MISTAKE AND CUSTOMER SERVICE REP WAS VERY RUDE WHEN i CALLED TO INQUIRE ABOUT THE THE RETURN

Very disappointed with their customer service and returns policy. I emailed the company asking them if I can return the bonnet that I bought as part of their 60 day satisfaction guaranteed policy. After a few emails back and forwards the customer service rep agreed and gave me the return address. I then took a week to reply as I had chemo that week which knocked me out, and by the time I had replied it had been more than 60 days. Since I am in Canada and Blissy does not pay for international return postage, it was going to cost me $40 for the return postage (they only accept very specific courier companies for returns). I wanted to be certain that they would honour the refund if I went to all the trouble of paying $40 to return it, so asked them to confirm they would since we had started the communication within the 60 day timeframe. At that point they stopped replying to me and it's been over a week since my last email to them. It felt like they were doing everything they could to avoid having to fulfill their 60 day customer satisfaction policy, and they conducted the conversation with zero humanity or empathy. In addition to this, I was asked to write a review on their website, which I did many weeks ago, but it's not showing on their website. I believe they only include reviews if they are for 4 stars or more, which is really unethical.

Never received my parcel. I asked the Blissy for an update, they replied with a single image of them loading a lorry. Package said delivered on 11th December, but Jan 16th and I still have nothing Turns out the parcel was delivered on 11th but an 1hr 30m away, despite my address being on the order and confirmed by Royal Mail when investigating. The photo proof of delivery was the exact same image of them loading the lorry they sent before as a delivery update. They have ignored my emails since and would only respond to me with the same tracking link. My issue isn’t the delivery, that may have been royal mails fault, but their lack of communication and professionalism I’ve experienced is astonishing

Company lacks transparency, pays for reviews, and curates reviews on its own website. They reached out to previous high rating customers because there was a massive difference between the trust pilot rating and the rating on their curated website reviews, to correct the discrepancy by artificially trying to boost their positive reviews on trust pilot. Just know that the products are not as highly rated as they’d like you to think.

Be aware shipping is from USA I tried to chase a very lengthy wait for my parcel and never received any response.

Har bestilt et “ håndklæde” i december men ikke modtaget noget??

They have 42 One Star reviews with the BBB and over 100 complaints. Their rating is 1.02 there. When all their 5 star reviews were "invited" that is a RED FLAG. Multiple of their 5 star reviews are either written for completely different companies (one talks about how it's easy to apply? And another describes it as a fitness app - clearly not about silk pillow cases - the vast majority were invited to review so I suspect they are employees or were paid to review) EDIT - IT HAS BEEN OVER A MONTH AND THEY STILL HAVE NOT REPLIED TO MY EMAILS AND AFTER MULTIPLE PROMISES A MANAGER WOULD CONTACT ME WITHIN A WEEK I HAVE RECEIVED ZERO CORRESPONDENCE. They use AI ads, their social media team will immediately block you if you leave any sort of negative review on their posts, but only after DMing you and blaming any issues on a different department. Had one customer service representative hang up on me. Wrote 3 emails. One was ignored for weeks until I called and was told I needed to email again. When I emailed about a damaged product I've had for only about 6 months after thoroughly following the care instructions they said there's no way the damage is only from my husband's facial hair. The damage is only in the spot his face lays on. One customer service representative got snarky because I didn't accurately remember exactly how much I spent. Spending almost $200 with a sale code, I still expect the product to hold up for more than a few months while explicitly following care instructions. There is no way to speak to a manager without them promising she'll call back at some point. Don't waste your money. Edit 2: they refunded my money (still without ever contacting me and never speaking to a manager when i asked to talk to her at least 10 different times) after leaving a review and complaint with the BBB. If you want any type of resolution for their horrible products and customer service, go there.