BlissyReviews of blissy.com

Bliss chose to lose a $170 order than give me the colour of pillowcase I ordered. I was originally only going to get one in pink, but just as I was about to check out, I got one of those 'BUT WAIT! GET TWO FOR $170!' I bit and got two. It wasn't until I was in the last stages of the order that I noticed the colour of my pink case had changed. I didn't know if I tried backtracking to reselect pink would cause issues, so I proceeded and thought it would be a simple matter of contacting customer support to get the right one. They told me it would be an extra $10 to change to pink. I was shocked. Regardless if it was an extra $10 or $100, I wasn't paying it, on principle. I told them they could give me the colour I ordered or cancel the order. They canceled the order over $10 when they changed my order and were at fault. I requested to speak fo a decision maker and I'm still waiting. I filed a review on the BBB site about my experience because they wouldn't have anyone with common sense contact t me. I have since learned that these cases fall to pieces within a year of purchase, so it looks like things actually worked out due to their idiotic behavior. Don't buy from this company. Read the reviews first and save yourself time and money. Easily the dumbest interaction with customer service I have ever had. I hope their CEO is paying attention before they are bankrupted by these bad decisions.

I purchased a Blissy pillowcase 6 months ago (from Blissy, not Amazon). I washed it according to instructions, dried it flat, but still the zipper pulled away from the material. Unfortunately, I didn’t take pictures before throwing it away. Blissy refused to do anything to stand behind their product, which they say can “last 10 years”. After reading other reviews, I see I’m not alone in my disappointment. Save yourself some money and find another product. I’m now buying Kitsch pillowcases.

I bought a pillowcase 14 months ago, hand washed it according to instructions, I did not use it every day. The fabric has now ripped away from the zipper and blissy refuse to replace it because its 2 months past their returns date. Its too expensive to break this easily, I will not repurchase

You can't even leave a review on their site! I bought 2 in December 2023, both for myself one standard one queen. They do not work at all for me and I followed all their instructions. My hair is a mess in the morning. 2nd review I decided to keep trying.. now they are warm not cool?? I followed the instructons on how to care for too. Can I give them a 0??

I had my pillowcase 14 months and didn’t use it use it daily. I hand washed it and it recently tore away from the zipper when I put it on my pillow. When I reached out to Blissy and sent them a pic they offered 25% off another pillow case. Their website offers better deals then this . Poor customer service. I will not be recommending this company to anyone and I see from other reviews that this is not an uncommon problem.

I bought pillowcases in June of 2022 and sent pictures of the ripped and frayed zippers to Blissy. In the email I specifically noted that they were bought in 2022. After much back and forth, they suddenly said oh, just realized this is past the one year guarantee. That was clear from the first email. I told them that if that is the lifespan of hundred dollar pillowcases, I won’t be buying them anymore.

I can’t search for my favorite Pokémon because of this stupid overpriced pillow company. I hate ads so much, they are ruining everything. Because of these ads I will remember this brand name, and I’ll never buy anything from them.

BEWARE and AVOID. CHECK BLISSY UK Reviews. This is the worst company in the world. FIRST the package took two weeks to arrive ... there was no clear indication you're ordering from America. SECOND, just like another reviewer, I ordered white and the product clearly looks white on their web site. It's not and they said when I complained that 'Blissy White' is actually Ivory/Creamy White!!!. Fortunately, I could send them back but only then FOURTH I realised they have to go back to California. Then FIFTH Blissy insisted for a week I had to use a PO Box address and you can't get a courier to do that. Eventually they said just drop the PO Box number. SIXTH, it cost me around £25 to send them back ... they don't provide return labels or refund returns etc - even when they have misrepresented their product. SEVENTH, they then said it takes two weeks to process refunds. LASTLY, tbh, the product quality didn't look that good ... nasty seams and zips compared to others. All in all around two months of sheer hassle. Do yourself a favour, ignore the BS on their web site and buy elsewhere.