BlissyReviews of blissy.com

Horrible customer service always. They never identify themselves when contacting customer support so you in turn receive generic emails from them without them actually addressing the issue or question asked. DO NOT BUY

I have been going back and forth with Blissy for months now. I followed instructions by washing my pillowcase in mild detergent by hand. After a couple of months the pillowcase came apart along the base of the zipper. I took a photo of pillowcase and sent it to customer service. They in turn said they sent me another pillowcase but I never received it. At this point they asked for my address again which I gave to them and they in turn said it was delivered. Case closed. I never received a replacement pillowcase and they don’t seem to care or try to track it. Not good business practice by company. Now I don’t have a pillowcase and way too expensive for only a couple of months usage. I would love to hear from them as to why they did this. Not nice

I would never invest in Blissy pillow cases. I bought 3 king for me and my 2 daughters. They fall apart after 1 1/2 years. Even if you hand wash and air dry as we all did. They rip away from the zipper. These pillows cases are not cheap. I’m sure they will not post my review. Buyer beware!

I purchased 2 pillow cases and within 8 months the zipper ripped. I contacted Bliss and they sent me a new one. Now 9 months later the replacement pillow case is ripped again next to the zipper. I contacted customer service and they said there is nothing they can do. I suggested to make a case that does not have a zipper and open base.

I bought 2 pillowcases 9 months ago. Even though all care instructions were followed, both pillowcases separated at the zipper seam. They would not reimburse the almost $180 spent on these defective products. Instead, they finally offered replacement pillowcases. Why would I want more of these? They will not refund a nickle of my money even though they sold defective product.

I spent $80 on a pillowcase. I washed it and it came out with large yellow spots all over it. It was a white marble color. I inquired about it and was told I should have used their Blissy Wash Detergent, Allergen Wash, The Laundress, Nellie's, or Heritage Park. It would have been nice to be told this before I used Tide detergent. I explained this to them and was completely blown off and told to "have a nice day". Out of $80 and will never order from them again. BUYER BEWARE!

I placed an Order back In March and tracking number said delivered to mailbox, but I sent to my work and should say reception. Never received items. Package was either mis delivered or lost/stolen. They would not refund me and kept saying tracking number says delivered and gave me the run around, You can’t talk to a supervisor or manager, email kept saying product was delivered and couldn’t get anywhere, so I decided to do a chargeback on my card. DO NOT BUY FROM THEM!!! Lo and behold the product got delivered today three months later so I called them with a good conscience to return the items ($230 worth). Tells me the shipment label has been emailed to me and dead silence on the phone! There was No thank you, no nothing! Unappreciative! Company needs to work on customer service!

I ordered a set of WHITE standard pillowcases for my daughter and myself. The quality is great, BUT these pillowcases ARE NOT WHITE. They are IVORY which was confirmed by the customer service representative when I called to ask if I could exchange one set. She said “their white is not a true white but more ivory. So I would recommend that they label them as ivory so customers know what they are getting. They look dirty next to white sheets.