Amanda B.
likely to still have chemicals on it
my mother fell for one of their popup adverts on 11th July, and bought one of these, it arrived on 17th September, she used it for one night and it gave her terrible rash on her face. she contacted Blissy to complain and return it and they have ignored her emails and instead added her to some annoying mailing list which it seem impossible to unsubscribe from. Having read their customer returns policy which is very different from their advert claiming money back guarantee.. if you have used the pillow at all you apparently cant return it... i wonder how your supposed to tell it has toxic chemicals on it if you cant take it out of the packaging go on their online chat, and its just another way for them to send you junk mail because no-one is there it says "we just need a few details" as if your going to be connected to a person, so you give your email address to move forward then they tell you we usually reply within a few hours! there must be some kind of chemical on the pillow because mum has absolutely no problem with silk clothes which she has a lot of. - rating amended as FINALLY HAD SOME CORRESPONDENCE AND AFTER SPENDING £18 ON POSTING IT BACK RECORDED DELIVERY (and having lost the original customs charges of "importing" it) we did get her original payment money back from blissy. also we both have been removed from their junk email list successfully Thanks you