Rachelle D.
poor customer service
Product is great, they need to spend a bit more time with their customer service team to teach them not to be so dang RUDE!!!

Blissy™ is the best kept secret of super models, hair stylists, beauty experts and dermatologists around the world. Experience pure bliss with the Blissy ultra premium 22-Momme silk pillowcases and accessories.
Blissy (blissy.com) has 5,776 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent

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Showing 153 reviews with 2 stars · Clear filters
Rachelle D.
Product is great, they need to spend a bit more time with their customer service team to teach them not to be so dang RUDE!!!
Liv
Pillow is ruined within 1 year. Read the reviews, everyone says the same. You pay premium price for a product that doesn’t last! I bought a simple silk pillow case from Amazon for less than half the price, it’s lasted twice as long (and still going), plus it’s almost identical in look/feel. Blissy pillowcase is completely ripped by the zipper. It’s not made to last! They also have a massive blissy logo on the corner of the pillow so you’re literally sleeping on an advert! I thought it was cute at first but when it started ripping (within months) it wasn’t a good look for the company. I am very suspicious this company creates as high quality products as they’d lead you to believe! Do not bother with this company. I would not use them again. Seriously, unless you want to buy a pillow case every year with your hard earned money.
Robyn H.
I ordered 4 of these for my family and myself and at first loved them. However the stitching on the zipper came undone and there's not enough fabric to re-stitch it. I used gentle soap on a delicate cycle in a lingerie bag and air drying. I had expected a $60 pillowcase to last longer! Blissy tells me they only guarantee them for 1 year, which is unfortunate. To remedy this, I'm removing the zipper and hemming the raw edges, using it like a regular pillowcase (no zipper). But only 2 stars for a great idea but not made well.
Rachel H.
Really wanted to love this bonnet. But I am returning it. While the material is lovely and seems well made, it is really small. Really really small and very restrictive. As a result, every morning I wore it, it flattened my curls…I suppose if you don’t have any pattern and/or straighten your hair, go for it? But I would not recommend to curly girls. Don’t be fooled by the images on the site, they make it look roomy enough to protect your hair while giving some space…they don’t. May update with an extra star if this return process goes smoothly.
Mrs Yuliya K.
I don’t understand why there is an address list full of all countries, so that you choose your country and buy (Greece in my case). After a few days you get the email that they don’t ship to your country. And you have to wait for the refund. If you don’t ship to some country (as I understand they don’t ship to 95% of them) then remove it from the list.
Mary Lou R.
I have contacted Blissy to explain my experience to them! Last Xmas I bought one pillowcase for myself and one for my husband . i followed the directions for washing and cleaning...My pillowcase is a mess...the zipper has completely detached and is not usable!! I have given gifts to other people from this comCan you have a person contact mepany!! Customer service told me to take a picture I am an older person and am not capable of taking and sending a picture Why would I say this if it wasn't true! Can you have someone contact me, please. I have even sentBlissy products as gifts! My Phone number is 732 944-4140! Please have someone give me a call!!!
L F.
I was given a pillow for my birthday and love it. So ordered two eye masks over a week ago, not arrived and no date given as to when to expect them. Now having read these reviews I should have known to wait a month. The service is disappointing, when you email the team they do get back to you but don’t say much, they just say they are trying to get the goods to me but again not really saying when I can expect them. I’m hoping to get these eye masks before a holiday in March!
Melanie Porter B.
I have had several Blissy pillowcases in past year. After about six months, I have three that have literally torn away at the zipper. It happened to one first and then within three weeks two others did the exact same thing. I've never had a pillowcase do this in my life, so unexpected and dissapointing for the price you pay for Blissy. When it happened to the first one, I sent Blissy pictures and went back and forth with them a bit. They did decide to replace it. Now I have two others that have done the exact same thing. I haven't bothered to tell them, as they told me that was a one-time courtesy. I really love the Blissy pillowcases, but will not buy again after having this same experience multiple times. Maybe if they came out with a non-zipper closure I'd try it again.