BlissyReviews of blissy.com

I loved the pillowcase when I first purchased it but by the 3rd washing per instructions it looks like a rag, lost its sheen and smoothness. Waste of money and do not use anymore.

two pillow case were bought a couple of years ago and the seams are coming apart. blissy says nothing can be done. for the price you pay customer service should send replacements. when they are not falling apart we love them.

I ordered buy 3 get 1 free. I washed the cases in a mesh bag on gentle cycle in cold water. The zipper broke on one pillowcases and another pillowcase seams began raveling inside after the FIRST wash. They are not standing buy the guarantee. Im not satisfied. You can forget about customer service. I called twice about returning the items and the minute they heard the word returns. I was instantly hung up on. Very untrustworthy company. Read the reviews and check out BBB. There are many complaints.

I was gifted a Blissy pillowcase less than 12 months ago and it is now unusable. For such an expensive product I expected the quality to be so much better. There are tears and holes along all the seams and zip area. Do yourself a favour and don’t waste your money buying one. Remediation from Blissy customer service…25% of my next order 🤣🤣🤣. I’ll never place an order with them. I’d like to see more long term reviews as that is the true test of the product. Sure it’s soft but I didn’t notice any benefit to my skin or hair over the past nearly year of using it.

I ordered silk pillowcases from Blissy and was really disappointed with the quality. Several seams had loose stitching and long threads coming out, which is a clear manufacturing defect for a premium-priced item. When I contacted customer service, they repeatedly dismissed the issue as “strings that can be trimmed” and refused to cover the return cost, even though the items arrived faulty. They insisted I pay postage to return defective goods, which no reputable company should require and which is against UK consumer protection law. After multiple attempts to resolve it, I had no choice but to open a PayPal dispute. Very disappointing experience overall. UK customers should be aware before purchasing.

Buyer beware. This brand is overrated and the customer service is downright rude and unhelpful. The mask ships from the U.S., so if you’re outside the States and it doesn’t work for you, you’re stuck paying very expensive return shipping out of pocket — and they won’t cover it. For the price, the design is extremely disappointing. The strap is not adjustable, so you have no way to customize the fit. For me, it was uncomfortable and impractical, especially if you have sensitive eyes or care about your lashes. Overall, this felt like an expensive mistake with poor support and a rigid return policy. I wouldn’t buy from them again. Also I tried to post a review on their website and it never posted. Super sketch.

I ordered 2 standered size pillow cases on 07/04/2024 I hand wash them gently with gentle detergent, the pillow is the correct size of the cases and still, both of them have ripped badly. One of the rips is so bad its opened then entirety of one of the sides. Both rips were near the zip which is so poorly designed. £71 on pillow cases (with discount) and after 1 year they are so badly broken? This is a joke. So I emailed support with my order number, photos of the cases and how I cared for them. They offered me 25% off and that’s all they could do because it had been over a year. I emailed back saying I was still disappointed and asked if anything else can be done, they ignored my request and just gave me the code anyway.

Zip broke very quickly after purchase .. contacted Blissy and just got an automated response re the quality of their product .. very poor service for an expensive item .. do not waste your money!