BlissyReviews of blissy.com

Unfortunitly our pillow cases did not last. Zipper ripped out and they are a small size for a standard pillow case. Even with following the wash care instructions. While the kids loved them the quality for cost is not there. Would not purchase again.

I have purchased from Blissy several times (Christmas presents etc) and was actually very happy with the quality of the products I received. One of the products I previously ordered was a silk hair bonnet which was silk both inside AND out - this makes sense as you want your hair against the silk (which is what it is meant for and what they advertise) and it was really lovely, BUT the last purchase I made recently was not as expected, it was a hair bonnet (cascading) for long hair which I bought for my daughter as a gift - their products are pricey so you expect a certain level of quality. This is when I became a dissatisfied customer …. This hair bonnet is only silk on the outside ! I naturally assumed it would be the same as the one I bought previously, so I complained to their customer service and this is where I have an issue - they were not helpful in the slightest, and emailed back to say that the cascading hair bonnet is not double sided silk and invited me to make another purchase! I was not happy with this so emailed back telling them that this should be stated on their website so customers know what they are buying as it is misleading; they completely ignored my email, so I sent another and got a response to say I was welcome to send the item back in unused condition and original packaging for a refund - to which I replied that it would cost me half of what I paid for the item to ship it back to them , and suggested in future they include the information on the website that it is not double sided silk like the other hair bonnets they sell- I got no reply. I felt completely fobbed off and annoyed that I had wasted my money. It is so important to provide good customer service and I’m afraid to say theirs is shockingly bad. It has put me off using their company again which is a shame as all the other products were great- they really need to work on their communication and how they handle complaints, I was dissatisfied for a valid reason and would have thought they would have at least offered a gesture of good will. If they want good reviews they need to treat their customers better.

Love the silk pillowcase but what is disappointing is that the zips do not last long under a year maybe six months. Even though washed correctly and never put in the dryer. You also say there is a Guarantee but when I advised I had two pillows cases that the zippers broke in a short space of time you only replaced one!! I have stopped buying your pillow cases because of this. TerryAnn

They are great pillowcases, however, they do not hold up. After a few washes, they start to tear around the zippers. I have bought several of these and have washed them according to directions, but I’m still lucky to get one year out of them.

I love the pillow cases but they come with a one year warranty and literally a fews after that I noticed that the material around the zipper was starting to tear. I washed as advised in a garment bag on delicate and with the appropriated soap and care. I wrote in and told them and was told that the warranty had expired and there was nothing they can do. For the cost of these I would have expected better quality.

I got neck pain from using your pillow.

I am very disappointed with my Blissy pillowslips. I do loved the way it feels on my skin & hair, but it has started to actually shred on the seams where the zipper is in & on the other end as well. I wash it in cool water in my machine & hang to dry…. So for how expensive it is- I am disappointed…..

Pillow cases are falling apart. The area around the zippers are shredding. Not at all pleased with the product quality in terms of the construction.