Amy
Have 3 cameras
Have 3 cameras. Worked fine until we moved. Couldn't get them to sync with internet. Customer service was horrible and could not resolve issue. Now we are stuck with 3 cameras that don't work.
Affordable, wireless home security camera systems from Blink Home Security. No monthly subscription fee. Learn more and purchase yours today!
Blink (blinkforhome.com) has 635 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Appliances & Electronics · Somerville, Massachusetts
Excellent
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Appliances & Electronics · Sutton, Massachusetts
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Appliances & Electronics · Norton, Massachusetts
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Showing 552 reviews with 1 star · Clear filters
Amy
Have 3 cameras. Worked fine until we moved. Couldn't get them to sync with internet. Customer service was horrible and could not resolve issue. Now we are stuck with 3 cameras that don't work.
Beezy
Worst camera system ever! You can't access the motion notifications in real time. Slow response and connectivity issues. Don't do it, reconsider!
Christine W.
If I could rate zero, I would, the cameras, I have three take so long to pick up motion that the delivery driver, postie, they have long gone leaving a video that show no motion, I’ve done all the checks, module is less than five feet away from main camera, I’ve reset and restarted, Wi-Fi reception is terrific, convection to module is terrific, I’ve contacted blink 54 yes fifty four times, and gone through same routine, to their credit they did send me out a new sync module and a camera but no difference, so it boils down to useless cameras, I wish I could afford to change them but right now I can’t, don’t be like me and waste your money
Jeff B.
No support, this thing stop working after not even a year. No wonder the batteries last 2 years the camera don't work. batteries last 5 years on the shelf also. First Sync Module died, just stop dead, called support they told me it was my router! Trying a second Sync Module and doesnt want to connect either. I agree tghat I get what I paid for. I can live with the delay to connect, non responsiveness of the system, constant disconnection. Product dying on me. I just can live with an Amazon ByProduct with no support. I tryed to like them and it ended up costing more that it worth.
montys
Absolute garbage, had a great customer service member trying to help. After no problems with yrs. system started screwing up. Could not get it up & functioning again. Don't WASTE your time with blink, there's plenty other companies out there. You get what you pay for. STAY AWAY!
P D.
Products looks great but its full of bugs. First day of instillation, app couldn't recognize its own camera unit. Had to check online and is plagued with bad complaints that it won't add device on Android app, had to install previous version. Then it worked only next few days all camera unit won't respond to live view. Mostly busy. Fixed the issue on router giving it fixed ip and weeks later again camera goes unresponsive. Take out, add device to hub and takes 10-15 times to finally connect somehow. Every week takes hours to fix same issues. Blink system needs to fix their softwares or stop they should stop selling this camera which crashes every few days.
Lori K.
If you're looking at Blink as a security camera option, I suggest you choose Ring or anything other than Blink. Blink works at first, then it tanks. Zero customer service. Zero. Cut-and-paste, useless replies blaming your internet. You aren't allowed cloud access, even with the subscription. That means clips get stuck. And, Blink won't help you. I bought a door camera, floodlight camera, , 4 indoor cameras and 2 other outdoor cameras, and I have a subscription. All my smart devices work, except Blink. It works once in awhile. I can use it manually to view, and I see the cameras recording, but nothing shows on the app. Happens every single day that it just stops making clips available for periods of time. Then I email them and get ZERO help. Then it loads some past and current clips for awhile until it stops. THIS SYSTEM IS HORRIBLE. AVOID! AVOID! AVOID! I bought my initial set at Costco and add-ons through Amazon.
David C.
Asked for a call back for supervisor because the analyst couldn't figure it out. Sure, I'll have them call back immediately. Ten minutes later I call back, you were calling us so the supervisor couldn't reach you. Repeated twice, overseas garbage operators 💯