BlinkReviews of blinkforhome.com

The products are horrible. Batteries don't last in doorbell whether they are rechargeable lithium batteries or not. I'm replacing the batteries at least once every 5-6 weeks. Outdoor camera always says not synced or move closer to module. How when it's an outdoor system. Most annoying system.

Worst customer service ever. I purchased product in July. With in less then 4 weeks all three lithium batteries were dead. Expense I was not expecting within a month. All three batteries were outdated by 4 months before purchase date. Nice sending outdated old batteries. Asked for replacement batteries but got no where. Based on service I would not recommend not buy blink again

I bought 2 cameras and a floodlight one of the cameras went wrong I contacted customer services all they kept telling me is to change the batteries and use energizer batteries cos they recommend them I have changed them to those batteries I have deleted it and reinstalled it out it closer to the router and sync module but still keeps going off line customer services are no help would recommend ring doorbell have them also and no problem

I have bought 5 blink cameras....one stopped working so they replaced it almost 2 years ago. My newest one also stopped working...it was purchased 8 months ago. Because I already had one replaced they will not honor the warranty. What one camera has to do with another camera and its warranty is what i dont understand. Amazon shame on you too for selling products from a company who will not honor warranty. Waste of money!

A couple of years ago I purchased. Blink doorbell and 2 cameras. It took a few months and we finally installed them. Over 6 months ago the doorbell stopped working. Recently we decided to replace the batteries. We assumed that was the issue. Nope. It wouldn’t blink red. Tried everything I found on Google. Nothing worked. Contacted customer service and they were completely useless. All they did was recite Google and every time I contacted them, it took days to get a response. The response I did get was basically to be blown off and told we don’t care. We refuse to actually help you. So I have gathered I got scammed when I purchased the piece of garbage doorbell. You guys are getting ripped off if you are paying these “customer service” people to do nothing.

There outdoor cameras display ip65 rating. This rating offers a level of water resistence applicable to rainfall. "blinks description- can withstand a few drops of water". Do not buy if you want to use outdoors they do not honour the warranty. I had water ingress in an outdoor camera, after asking for a replacement the above comment was sent to me, and that they are not suitable to be outdoors in rain !. Go for HK vision !!!

The system is fairly good if you are willing to pay the relatively inexpensive subscription. One issue is that it only allows recording for short stints. Someone breaking in? You'll see them for 30 seconds before it shuts off. Hope they show their face. This review is about their warranty for the devices. We bought the system at Costco in AZ. Paid the subscription which warranties the product while you have the subscription. After awhile the the cover on the motion sensors on the outdoor cameras became brittle and disintegrated in the sun. I called and they told me that the warranties were void because the temperature the cameras recorded was above their operating temperature maximum 113 degrees fareheight. That is a normal summer day here in Phoenix. Why are you selling them in Phoenix then. They are useless outdoors as any moisture will ruin them. The customer service is farmed out to the Philippines. Lou condescendingly and arrogantly acts like she is the head of the Blink legal team speaking ignorantly and without comprehension of what is being explained to her. As it's been mentioned before Amazon who Blink is partnered with or owned by has not allowed reviews on the blink products on Amazon unless they were purchased through Amazon. This was two systems $200 ea. What a shame you won't stand behind your products. Time to look for a quality product or at least a company who will make it right when their design has a flaw. You have lost a customer who had recommended you to many people through my company. Would have continued if you had been a great company. Instead I will have to warm against use of this product and doing business with Blink.

Blink cameras are total crap and if the cameras are crap, customer service is even more crap, starting with the supervisor, Mr. Cides, who doesn't fix anything or resolve anything at all. Imagine if it's good that when they ring the doorbell when I come in, he stays reading and I can never get in and he also notifies me very late. and the technicians don't know how to solve anything, starting with the famous little supervisor