BlinkReviews of blinkforhome.com

indoors, in a nice warm environment, the outdoor cameras worked just fine. Initially upon installation outdoors, which was during warmer weather, they worked fine. Once winter arrived, the failure rate began. At times they can be too slow to respond on some cameras, total failure to respond on others, failure to connect, especially when I request ... system busy messages ..., hit and miss catch of people or motion, 4 of the 10 outdoor units eat batteries like they are candy unless these modules are used indoors. Overall, they certainly do not like the cold winter weather. anything below 32 degrees and half of them fail blink claim only everready lithium batteries are allowed in these cameras and that other brands are fake ... which is absolute bs. I have a copy of their advertising which only states that AA batteries are required. blink warranty is non existent...i.e. as fake as they claim the other brands of lithium batteries are. and yes, i do have copies of those emails from blink This blink system only does a very mediocre job, but on the plus side, the neighbors think they are much better than they actually are. Overall, I am not satisfied with them, they are far too expensive to operate, and I wish I had bought something else. I will be replacing with a wired system.

I called blink tech support 3 times and wasted 45 minutes talking with beligerent reps who were in a foreign country who refused to easily transfer me over to a US representative. I couldn't get my questions answered because their accents were so thick that I couldn't understand them. The last rep insisted that I provide my full name before they would transfer me to a rep in the US. The blink website showed a number for "United States & Canada". Well, it doesn't connect you to the United States or Canada. It connects you to a 3rd world country. What a waste of time. I told the last rep that they lost the sale from me, and he responded, "that's fine." These people are losing sales for the company and they don't care. I'm skipping on blink and am moving on to another company. Blink isn't worth the headache.

Pessima l'assistenza non puoi contattarli direttamente devi passare da un ticket che poi ti chiamano quando decidono loro. Sconsigliatissima

My outdoor doorbell camera leaked and let moisture into the lens making ages blurry. I contacted Blink customer support about the issue. They initially said water damage isn't covered on the warranty, despite the camera having no damage and having been fitted and used in accordance with instructions. They then suggested to try fixing it by blowing in the lens, even though that is not going to solve the leak.They then tried to imply it had been "barraged" with water, and that it wasn't designed for that - yep an outdoor camera that needs to be away from the rain. They requested numerous pictures, and numerous other things that would obviously not change the fact it has water in the lens - how on earth would deleting and readding the camera, updating software... remove water from inside the lens. It was also suggested I move the doorbell camera somewhere else - yep I should move the doorbell away from my door. I was also told that the outdoor camera ideally needs to be placed somewhere warm and dry - yes, an outdoor weather resistant doorbell camera that not only should be away from my door, but also be indoors! Anyway, two weeks of back and forth, and 48 emails later they agreed to replace the device free of charge, I just needed to supply my contact details. I supplied my details and waited, only to get a reply saying they were still waiting for my response - even though I could see my response with the requested details in the email thread. I responded, and again, later got a response saying they still had not heard from and would close my case in 72 hours if they didn't hear from me - again, my response was clearly shown in the email thread. By now I realised they were probably playing a game, so I accepted their challenge and sent 50 separate emails to them with the requested details. A few hours later I received confirmation my replacement item was being processed. The blink customer service representatives are not very knowledgeable about their products; lack the ability to recognise the nature of a fault or software or hardware; have a complete lack of knowledge of consumer rights and associated law; and have a generous contempt for their own customers.

Customer service experience was terrible. Danica is the name of the rep. Service is email based only. The CSR replied three times over a four-day period (she only replied every other day) and then ghosted me. Nothing suggested worked, I could not get the mini camera to work (I have four other Blink cameras and they work fine) and sent it back.

So many times I get an alert that someone is at my front door and I click on the camera to see and the camera will never come on or will take over a minute to finally connect. Will never buy again.

I have not brought one but your advert is pointless! It shows that you get notifications when people at the door, yet the man seems surprised when people are in his garden for a SURPRISE retirement party!!! Surely he would have seen these people arriving!.

Appalling, appalling, appalling!! I didn't want to click on the one star rating; there should be a no star rating for Blink! I bought two Blink Mini 2 cameras which should have been white but they are GREY! The weather resistant power cords packed separately are white. Blink only make their cameras in black and white, yet the ones I received are Grey. The battery charges which came with them are also grey! I am returning them. I can’t comment on the performance of the cameras as I was unable to set them up as Currys said I would not be able to exchange them or have a refund if I used them without obtaining a Return Authorisation Number from Blink. Blink refused to help; they would not provide the Return Authorisation Number which Currys said I needed. Blink also initially said the major retailer Currys which I purchased them from were not one of their approved sellers! I put them right on this, they are, Blink eventually agreed with me. I have never had such a bad customer experience as I have had with Blink. I asked for the name of the person I spoke with for when I called back, when I did they claimed no one with the name provided works there! I have spent most of two days on the phone to them and Currys trying to get a resolution but still not achieving it. The so called Customer Support is useless. I was put on hold repeatedly. Customer Support wouldn’t do anything; I had to explain over and over the situation! They claimed there were no managers/supervisors there when I had just spoken to one but been cut off. The supervisors apparently can’t do anything to help beyond that of the junior staff anyway and they say they can’t get hold of managers!! They fob you off repeatedly. Say they will call back and don’t. I do not recommend! Waste of time and money!!!! Dreadful!